Acura Highland Park - Service Center
Highland Park, IL
341 Reviews of Acura Highland Park - Service Center
Efficient and through! The service team at Pauly Acura always does a fantastic job! I have been going for service since 1997. The team is knowledgeable and able to explain The service team at Pauly Acura always does a fantastic job! I have been going for service since 1997. The team is knowledgeable and able to explain in detail the work that is to be done. More
Amazing service crew! Roger always takes care of is. We service all of our vehicles here! Roger great guy. Always takes good care of cars. Car gets a wash and comes out spotless. Thanks We service all of our vehicles here! Roger great guy. Always takes good care of cars. Car gets a wash and comes out spotless. Thanks More
Long time customer Great service I’ve been buying and servicing my cars there since 1991. Kevin in service was friendly and helpful with my service requirements I’ll be Great service I’ve been buying and servicing my cars there since 1991. Kevin in service was friendly and helpful with my service requirements I’ll be coming back again. More
Always dependable. The Service Team at Pauly is responsive, courteous, and makes an effort to provide fair counsel regarding car servicing. They never "encourage" you to The Service Team at Pauly is responsive, courteous, and makes an effort to provide fair counsel regarding car servicing. They never "encourage" you to do work on your car that is not needed. Yet, they will proactively provide you with information regarding things that made need attention now or in the future. More
Pauly is fantastic! I have been having trouble with my Nav for almost a year. My previous dealership initially said there was nothing they could do. They did work on it i I have been having trouble with my Nav for almost a year. My previous dealership initially said there was nothing they could do. They did work on it in March. The fix lasted for 4 months. When I reached out to the new management, they said they would look into it and call me back. 6 weeks later I called and the manager said ‘oh, yes, there is nothing we can do’. Thankfully I called Pauly. Roger said bring it in. Kevin took all the info and sent it to the tech. They ended up replacing the antenna on the system and so far so good. Pauly, you are my go to people from now on!!! More
Great service Roger and his team were great at scheduling our maintenance appt and finishing quickly to get us on our way. We love that they know our service histor Roger and his team were great at scheduling our maintenance appt and finishing quickly to get us on our way. We love that they know our service history to make things easier. More
New Car Experience Frank and Hunt were excellent. I went in to get my car serviced and walked out less than an hour later with a brand new MDX. Thanks to everyone who Frank and Hunt were excellent. I went in to get my car serviced and walked out less than an hour later with a brand new MDX. Thanks to everyone who made it happen so quickly and efficiently. More
Great Experience with Pauly Service Department Excellent experience from the time I made the appointment to the time I picked up my car. Great communication with Courtney on what service was needed Excellent experience from the time I made the appointment to the time I picked up my car. Great communication with Courtney on what service was needed now and what could be done later, work completed as promised and at a reasonable price. Very satisfied and will be back. More
Great Service Department Great service and reasonable prices. Always try to help you no matter what the problem. They will work with you to help solve a problem. Great service and reasonable prices. Always try to help you no matter what the problem. They will work with you to help solve a problem. More
Great Servic Excellent service from the time I made the appointment to completion of the work.. Explained everything that they were going to do to the car very c Excellent service from the time I made the appointment to completion of the work.. Explained everything that they were going to do to the car very carefully.. Work was done quickly. Waiting area was comfortable. Very good experience. More