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Acura Highland Park - Service Center

Highland Park, IL

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341 Reviews

341 Reviews of Acura Highland Park - Service Center

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August 20, 2022

Friendly, knowledgeable, and competent are all good words to describe the service team at Pauly!!! More

by finnfamm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney, Jim, Roger
August 12, 2022

always great service. If I come in with a problem they always solve it quickly More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
August 03, 2022

Excellent service. Keep up the good work team! Excellent service. Keep up the good work team! Excellent service. Keep up the good work team! More

by samani68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
August 03, 2022

Friendly, professional, and quick service. Roger and Jim kept me informed of service status and explained thoroughly the services performed. Always appreciate the free hand car wash! More

by NSXSKB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger and Jim
July 30, 2022

I received a prompt service response, was told the options and related pricing for resolving the issue, and received the car back the same day. Well done! More

by creggrx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Roger
July 10, 2022

I appreciate the service that I have received from this dealership for the last 18 years. They have always been very accommodating, friendly & professional. More

by MrsJustus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Roger
July 07, 2022

Fuel system part that they replaced in my car was defective. They replaced it and they reimbursed me for towing charges that I incurred. I love this dealership’s service department. I bring my TLX an More

by darryl casino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger, Jim, Ken
July 02, 2022

Pauly Acura never make me disappointed for number of years they always in tune with their customers, great example of excellence in customer service. More

by vryjova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Roger
June 24, 2022

You guys are awesome! Honest service and didn’t charge me for something I didn’t need! Tech even gave me a missing center cap! How awesome! More

by AMEER.ALASSADI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
June 23, 2022

Very please with your customer service, clean faculty and pleasant people to work with. And the fact that you offer a loaner as I work full time makes me a customer for life. More

by cookie2516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney, and Roger