Acura Highland Park - Service Center

treat me like I'm the most important customer they only have me do the work thats necessary and treat me like royalty. A neighborhood repair place gave me a list of unnecessary repairs! they only have me do the work thats necessary and treat me like royalty. A neighborhood repair place gave me a list of unnecessary repairs! More

Top notch communications For all the bad things you hear (and deal with) about car repairs, this Acura dealer is different. They explain the quote thoroughly, helped me prior For all the bad things you hear (and deal with) about car repairs, this Acura dealer is different. They explain the quote thoroughly, helped me prioritize the work suggested since I couldn't afford to do it all at once. More

Excellent Everytime time I come for my service, I'm treated great with exceptional service. Its always a great pleasure working with courtney. He always do a gr Everytime time I come for my service, I'm treated great with exceptional service. Its always a great pleasure working with courtney. He always do a great job More

Great job! The service department is always courteous and handled all items while I waited within the time estimate provided. Always greatly appreciated to be a The service department is always courteous and handled all items while I waited within the time estimate provided. Always greatly appreciated to be able to plan my time accordingly! More

You're not just a number Roger went out of his way (as always) to confirm a "problem" identified by a tire service company was not an issue. Service was fast, efficient, and c Roger went out of his way (as always) to confirm a "problem" identified by a tire service company was not an issue. Service was fast, efficient, and cost effective. More

Best Experience Have dealt with this dealership for many years! They take excellent care of my vehicles. They are always on time and keep me informed. I highly recom Have dealt with this dealership for many years! They take excellent care of my vehicles. They are always on time and keep me informed. I highly recommend them. More

Very accommodating The service department not was able to accommodate a last minute request at a very competitive price. I was kept informed as to the progress and advi The service department not was able to accommodate a last minute request at a very competitive price. I was kept informed as to the progress and advised of items to consider on future visits More

Pauly Acura Always great service and friendly staff!! We have valued the people there because we felt valued. It's nice to feel welcome and they do great work t Always great service and friendly staff!! We have valued the people there because we felt valued. It's nice to feel welcome and they do great work too. More

First Class Service I. went to Pauly early in the morning without an appointment and hoped they would check my tires and battery - No questions asked - they immediately c I. went to Pauly early in the morning without an appointment and hoped they would check my tires and battery - No questions asked - they immediately checked the battery and adjusted the air pressure in all four tires and washed my car. Truly professional and personable - I only take our two Acuras to Pauly here in Highland Park... More

Scheduled service and new brake pads The service department is very friendly and accommodating and always makes sure I am happy with the service and keeps me updated on the status of my v The service department is very friendly and accommodating and always makes sure I am happy with the service and keeps me updated on the status of my vehicle. More