Acura Highland Park - Service Center

Service work 2005 tsx Jim was good in setting up service appointment after listening to the car status over the phone. It was also reassuring to know that he had a loaner Jim was good in setting up service appointment after listening to the car status over the phone. It was also reassuring to know that he had a loaner car available. He called during the day of service to keep md posted on progress. More

Great Service Experience I Bought my MDX 17 and Honda Accord with Paula. And now service for both vehicles through them. I had great experience with them and strongly recommen I Bought my MDX 17 and Honda Accord with Paula. And now service for both vehicles through them. I had great experience with them and strongly recommend More

Done on time I asked for my service to be completed by 3-4 pm. It was a big service, new tires and replacing all kinds of things. Winter storm watch...so I asked f I asked for my service to be completed by 3-4 pm. It was a big service, new tires and replacing all kinds of things. Winter storm watch...so I asked for a specific time. Loved using the lovely loaner and getting home before the storm arrived. More

A1 maintenance, tire replacement, and repair lumbar Been a customer as long as I've owned car. I would base my new car purchase decision on great service received at Pauly Acura Been a customer as long as I've owned car. I would base my new car purchase decision on great service received at Pauly Acura More

Unsurpassed Service! I always have my car serviced @ Pauly Acura, even though I live within three miles of another Acura dealership. They are very trustworthy, competent I always have my car serviced @ Pauly Acura, even though I live within three miles of another Acura dealership. They are very trustworthy, competent and efficient, and don’t try to sell me things I don’t need. The service manager is right there too, instead of hiding somewhere in an office in the ‘back’. Their pricing is very reasonable and their service crew is second to none. Unsurpassed service Department. More

Quick easy and honest. 40 min for an oil change, inspection and wash. Price was explained and honored. Thank you for your attention and great service. Definitely would go ba 40 min for an oil change, inspection and wash. Price was explained and honored. Thank you for your attention and great service. Definitely would go back, thank you Ken. More

Oil change and more I brought my Acura TL in for an oil change. I had noticed the car seemed to be straining when starting but forgot to mention it. The service advisor I brought my Acura TL in for an oil change. I had noticed the car seemed to be straining when starting but forgot to mention it. The service advisor came to me to mention my battery was weak. The price was very competitive and was happy to have it done and not be stranded in the cold. More

Business as usual with great customer service I have been servicing my MDX at Pauly since 2004. I have always received attentive service from the service associates and quality work from the tech I have been servicing my MDX at Pauly since 2004. I have always received attentive service from the service associates and quality work from the technicians. My latest visit was no exception. I always feel confident that my issues will be cared for and that there is no pressure from the service associates to upsell on service. They are committed to upholding the fine reputation they have established. More

In and out quickly. Tre took care of getting my SUV right, james did a great job at getting the repair done quickly without and hassle. Keep up the good work! Tre took care of getting my SUV right, james did a great job at getting the repair done quickly without and hassle. Keep up the good work! More

Awesom experience Great Service and friendly staff. I came in for recall service and the experience was great. Service department was phonomenal. This was my 1st time v Great Service and friendly staff. I came in for recall service and the experience was great. Service department was phonomenal. This was my 1st time visiting the service department. More