Acura Highland Park - Service Center

Best customer service I have ever experienced for any car I’ve had serviced! Roger in the service department and Saundra at the front are the most professional and helpful dealership employees I’ve come ac I’ve had serviced! Roger in the service department and Saundra at the front are the most professional and helpful dealership employees I’ve come across! Thank you Pauly Acura! Phil Martini More

Great Service Friendly, helpful service. Helped me with the arduous task of syncing my iPhone. Quickly got me into a new, clean loaner. Fully explained the servi Friendly, helpful service. Helped me with the arduous task of syncing my iPhone. Quickly got me into a new, clean loaner. Fully explained the services provided. More

Pauly service always does a great job for me!! They do A great job explaining what my car needs and gives me various options. I appreciate their hard work great job explaining what my car needs and gives me various options. I appreciate their hard work More

Hands down, the very best service department we’ve ever dealt with. Friendly, professional and always accommodating! We’ve been with Pauly Acura for about ten years now and we don’t foresee ever leaving! dealt with. Friendly, professional and always accommodating! We’ve been with Pauly Acura for about ten years now and we don’t foresee ever leaving! More

no hassle, no pressure It was easy to get an appointment that fit my schedule. Staff was very helpful and courteous. I mentioned the brake squeal on my 2019 RDX. They had It was easy to get an appointment that fit my schedule. Staff was very helpful and courteous. I mentioned the brake squeal on my 2019 RDX. They had received a technical service bulletin from Acura on this condition already and had the parts to take care of it under warranty. More

quality service with quality people always professional people at this shop. I will recommend any day. they provided a loaner car at no charge... cant beat that! My serviced car was wa always professional people at this shop. I will recommend any day. they provided a loaner car at no charge... cant beat that! My serviced car was washed and ready to go 1/2 hour before the time promised! More

Service at Pauly Acura Roger, Courtney and Jim were very professional and friendly as usual. I have been servicing my Acura’s at Pauly Acura for 20 Years and always pleased Roger, Courtney and Jim were very professional and friendly as usual. I have been servicing my Acura’s at Pauly Acura for 20 Years and always pleased. More

Very courteous and thorough. Customer service was great as usual. They diagnosed the problem quickly, and gave estimates for future work. I would recommend Paula Acura for excelle Customer service was great as usual. They diagnosed the problem quickly, and gave estimates for future work. I would recommend Paula Acura for excellent service. Employee....Roger More

Great service and very fast. I dropped it off the night before without an appointment and they were done with it by the next morning. before without an appointment and they were done with it by the next morning. More

Same great service! Came in for B 1 service on my 2007 RDX. Crew was very friendly and accommodating. I was told it would be an hour and sure enough it was an hour. Came in for B 1 service on my 2007 RDX. Crew was very friendly and accommodating. I was told it would be an hour and sure enough it was an hour. More