Acura Highland Park - Service Center

Roger, Jim and Courtney do a great job of listening and communicating with me on what is going on with our cars. We've purchased 8 Acura SUV's from Pauly and stay with Acura and Pauly in large part becaus communicating with me on what is going on with our cars. We've purchased 8 Acura SUV's from Pauly and stay with Acura and Pauly in large part because of the service department. More

Excellent. Came early, they took my car anyway. Polite service folks. They clearly explained what service was included in the normal maintenance and what was optional. They discounted the labor cost for service folks. They clearly explained what service was included in the normal maintenance and what was optional. They discounted the labor cost for one particular item without my having to ask. Quick, efficient, and reasonable. More

We've been driving Acuras for over 30 years and bought our 1st at Pauly. Very pleased with a check on our transmission issue and we were given a very nice loaner also! Always pleased with Pauly staff! our 1st at Pauly. Very pleased with a check on our transmission issue and we were given a very nice loaner also! Always pleased with Pauly staff! We appreciate the trusted service! Thank you More

The service team at Pauly Acura quickly and efficiently took care of my car's issue. I have been customer here since 2009, and they have always been reliable and provide the services I need rather than tr took care of my car's issue. I have been customer here since 2009, and they have always been reliable and provide the services I need rather than try to sell services that are not necessary. I appreciate that! More

Good guys. Know the vehicles well and didn’t feel they were trying to “sell” me more service. I will bring back in the future. were trying to “sell” me more service. I will bring back in the future. More

This was my second visit to the service dept. Because of the great attention & care I recieved the first time, I decided to come back. Keep up the good work and the customer service. If you can improve your the great attention & care I recieved the first time, I decided to come back. Keep up the good work and the customer service. If you can improve your price a little bit, your dept will be perfect. Still I will recomend to my friends. More

Super responsive and helpful with our liftgate issue. Very professional on every visit! We drive out of our way to go Pauly Acura because they are the best! Very professional on every visit! We drive out of our way to go Pauly Acura because they are the best! More

We drive a considerable distance to have our Acura serviced at Pauly, even if it is just for an oil change. It is always a positive experience. They have had the same excellent service department man serviced at Pauly, even if it is just for an oil change. It is always a positive experience. They have had the same excellent service department managers for many years. More

Since 2004, I have used Pauly's service department exclusively. I have always been more than satisfied with the level of service and have never even considered taking my 3 Acura's anywhere else. I'm exclusively. I have always been more than satisfied with the level of service and have never even considered taking my 3 Acura's anywhere else. I'm always confident that my vehicles will be serviced properly and any issues will be fixed. More

Pauly Acura always provides the best vehicle service department experience. I have been to other vehicle brand service departments as well as other Acura dealers. None of those service departments hav department experience. I have been to other vehicle brand service departments as well as other Acura dealers. None of those service departments have ever been as honest or efficient as Pauly Acura. More