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Acura Highland Park - Service Center

Highland Park, IL

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342 Reviews

342 Reviews of Acura Highland Park - Service Center

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September 11, 2020

Great service, always to the point, very reliable, will come back & recommend to others for sure, have been taking the car in since the day I bought it More

by GMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
September 02, 2020

I have always been extremely pleased with the service team at Pauly. They are pleasant to deal with and very good about explaining the servicing process. More

by mcduffy50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim, Kevin and Roger
August 30, 2020

I can always count on the service department at Pauly. They get it right the first time and always charge a fair price. No surprises, no hidden fees. There are other Acura dealers closer to my home but More

by Brian G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Clay
August 15, 2020

The service department especially Roger are above and beyond. I always feel very well taken care of. They always know who I am. And I am always very satisfied More

by Ruthe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
August 14, 2020

Consistently great service I continue to buy Acuras because the service dept. at Pauly Acura is the best. Roger Blanton in service Courtney in service and Darren Kick in parts More

by g. lasin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger, Courtney, Darren
August 10, 2020

Brought it in for a routine check and they had to order a part and keep it for the weekend. Staff was great though explaining what needed to be done. While there I did notice some sales men come into servic More

by Spevack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know his name.
August 03, 2020

good job always friendly, always good job, i can trust them every time i vist them and honest people every department. i buy car at pauly acura forever. More

by tkaneko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
pauly
July 31, 2020

on time and completed as promised the tech new my name when I arrived. He otld me the time to anticipate and was accurate. However, when he came in waiting area to let me know the vehi More

by julie.naumiak
Recommend Dealer
Yes
Employees Worked With
Courtney
July 28, 2020

A satisfied customer since the 90's. Reliable, honest. They don't try to "sell" your unnecessary services. They provide rational explanations with your safety and costs to you in mind. Th More

by watts96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger, Courtney
July 14, 2020

Best service department around!! Fast and reliable. Kourtney was so easy to work with and the service department is clean, fast and courteous. I won’t go anywhere else. More

by Jen.conway
Recommend Dealer
Yes
Employees Worked With
Kourtney
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