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Acura Highland Park - Service Center

Highland Park, IL

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342 Reviews

342 Reviews of Acura Highland Park - Service Center

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October 27, 2020

Everything was explained to me in detail and in a very pleasant way. I am always happy with the service department at Pauly Acura in Highland Park. More

by ladydi0203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
October 23, 2020

Excellent service, convenient, reasonable prices, loaner car, and no pressure to add services beyond what was needed. This is the only place I have my Type S serviced. More

by creggrx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
courtney
October 20, 2020

Service was excellent. Simon my mechanic did a great job. Jim Clay reviewed my work explaining future services to be handled. Fast friendly very happy More

by Army Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Clay
October 17, 2020

Pauly Acura’s service department is always reliable and competent. I appreciate their “on time” appointments and servicing. One of the reasons I’m so Rand loyal. More

by KZMcD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
October 17, 2020

We always receive excellent service and advice at Pauly Acura. Top notch work and they make the process easy. Wonderful to have such a trustworthy and reliable place for our Acura's service! More

by tc233
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Farris
October 10, 2020

I have always received courteous and fair service at Pauly Acura. Because I live 25 miles away from the dealership they always have a clean new loaner for me to drive while my car is being serviced. In More

by bruno.graziano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Clay
October 08, 2020

Great dealership! They always take care of our vehicles and are super friendly. We will continue to bring our cars here for service in the future. More

by swdshef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger and Simon
September 28, 2020

Pauly's service department is exceptional. They processed me in and handled my service request very quickly. They went above and beyond in making sure everything was completely handled and ready i More

by LarryLevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager and assistant service manager
September 25, 2020

Very positive experience. This is our dealership of choice, it’s also where we bought our car. We will continue to use this dealership for future. More

by RSG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger and Courtney
September 18, 2020

Great speedy and professional service! A very satisfied customer! Very very satisfied with his explanation and timetable of the repair as well as quality of work done. Thanks! More

by DAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
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