Acura Highland Park - Service Center

I had a wonderful experience getting service done at Pauly Acura. The service team accurately diagnosed the noise coming from my vehicle, and quickly got me back on the road. Pauly Acura. The service team accurately diagnosed the noise coming from my vehicle, and quickly got me back on the road. More

Roger, Courtney, and the other service guys are always friendly, helpful, and explain issues very clearly. They are also patient. They suggest service items that you need to do now, vs items you can lea friendly, helpful, and explain issues very clearly. They are also patient. They suggest service items that you need to do now, vs items you can leave until next time. More

Pauly Acura service department has Eexcellent service, it was easy to schedule an appointment, they provided a loaner, offered after hours drop-off and pick-up, communicated options at every step by text and was easy to schedule an appointment, they provided a loaner, offered after hours drop-off and pick-up, communicated options at every step by text and phone, highly efficient. More

Excellent customer service! Friendly, timely, and taking covid precautions seriously - which I notice, appreciate, and support with my business. It’s somewhat pricey but also quality work, so I recognize t covid precautions seriously - which I notice, appreciate, and support with my business. It’s somewhat pricey but also quality work, so I recognize that. More

Jim was great as always! They got my car in and out quickly and gave the exterior a wash too. I'll be bringing my RDX here for service for years to come. quickly and gave the exterior a wash too. I'll be bringing my RDX here for service for years to come. More

The service department is the best. They are one major reason I come back to Pauly Acura. The sales department is very knowledgeable and helpful when I have a question on how something works reason I come back to Pauly Acura. The sales department is very knowledgeable and helpful when I have a question on how something works More

I came in for a B16 maintenance code and added wheel alignment last minute which Cortney was able to fit promptly, Thank you Cortney for make my day easier and answering my questions and friendliness alignment last minute which Cortney was able to fit promptly, Thank you Cortney for make my day easier and answering my questions and friendliness More

Always a great experience at the Pauly Acura service department. Courtney was knowledgable and professional. I've been going to Pauly Acura for service since we moved into HP. Everyone I've worked wi department. Courtney was knowledgable and professional. I've been going to Pauly Acura for service since we moved into HP. Everyone I've worked with (Roger, Jim and Courtney) have been awesome. More

It is always a pleasure taking my vehicle for service at Pauly Acura. There are a few service staff members I've worked with and they are always pleasant and helpful. Pauly Acura. There are a few service staff members I've worked with and they are always pleasant and helpful. More

Friendly. Responsive. Proactive. Thorough. The part was backordered but I had a loner and it was minimally disruptive. Repair was completed as expected and on time. backordered but I had a loner and it was minimally disruptive. Repair was completed as expected and on time. More