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Acura Highland Park - Service Center

Highland Park, IL

4.0
370 Reviews

370 Reviews of Acura Highland Park - Service Center

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May 12, 2021

Pulled into service at closing time with a nail in my tire. They stayed open for me and installed a new tire. Thank you for helping me out! Ed Mahoney More

by edco243
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember Monday May 10 service area 530pm
May 11, 2021

Always good service every time I bring my car in. They always go over everything and don’t push things on you that don’t need to be done jus to make a sale. More

by Mvankammen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger, Ken
April 30, 2021

Pauly Acura service department is the best. They do everything that is necessary and remember that some of us are on a budget. Always appreciate their professionalism and awesome customer service. Th More

by CTL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Clay
April 29, 2021

Great service and attentive folks like Roger Blanton - answered all questions - very efficient and I was out in about an hour - all in all a very pleasant experience More

by reed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Blanton
April 28, 2021

For Acura service, nothing beats Pauly Acura in Highland Park. Honest, fair price and service done right all the time. I live more than an hour away and the drive is worth it. More

by darryl casino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
April 14, 2021

Cory was ready the minute I arrivedAlthough I was. First Cory was ready the minute I arrived Although I was. First time customer he found my vehicle record very quickly Excellent service Easy to book on More

by lambern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
April 11, 2021

I have always been very impressed with the service received by this Acura Service center. They are helpful, knowledgeable and trustworthy. Unlike some experiences with other dealerships, I have neve More

by drandybenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
April 05, 2021

Good, courteous, patient and peaceful. The facility was impeccably clean and safe, and the processes were pandemic proof. The waiting area was spacious and clean More

by Prabhu_manish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
April 04, 2021

I make an effort to have my Acura serviced at Pauly whenever I am in the Chicago area. I live in Michigan, but Pauly is worth it! I trust them, and they go the extra mile. More

by sleech1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
April 02, 2021

As always, service was ready and waiting to help me. The work was completed in less time than I expected. The porter not only washed my car, he buffed out some paint transfer on my passenger door from a doo More

by JG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim
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