Acura Highland Park - Service Center

Since 2004, I have used Pauly's service department exclusively. I have always been more than satisfied with the level of service and have never even considered taking my 3 Acura's anywhere else. I'm exclusively. I have always been more than satisfied with the level of service and have never even considered taking my 3 Acura's anywhere else. I'm always confident that my vehicles will be serviced properly and any issues will be fixed. More

Pauly Acura always provides the best vehicle service department experience. I have been to other vehicle brand service departments as well as other Acura dealers. None of those service departments hav department experience. I have been to other vehicle brand service departments as well as other Acura dealers. None of those service departments have ever been as honest or efficient as Pauly Acura. More

Staff listened to the problem as I described. Test drove to recreate the problem. Problem was addressed in the time frame projected. Friendly, thorough staff. to recreate the problem. Problem was addressed in the time frame projected. Friendly, thorough staff. More

For the best and honest service, bring your car to this service department. The most important to me when my vehicle needs maintenance is peace of mind that I know no other services other than what is need service department. The most important to me when my vehicle needs maintenance is peace of mind that I know no other services other than what is needed will be done. Courtney rocks! More

Paula has the best service.... I bought a 2003 MDX from them and drove it to 285k miles, because the guys in the service department were honest, helpful and always helped me achieve MY goals for the length them and drove it to 285k miles, because the guys in the service department were honest, helpful and always helped me achieve MY goals for the length of time I wanted to keep driving that car. I’m back now with my 2017 MDX, purchased elsewhere.... because I love Pauly’s service! More

Courtney is a pro in customer service. Answered my questions politely, patiently and recommended the services to be done on my car with no pressure. Excellent work done on timing belt / water pump ch questions politely, patiently and recommended the services to be done on my car with no pressure. Excellent work done on timing belt / water pump change in service specials. I am happy with the service and the technician who took care of my car. I will recommend this dealer service department More

Pauly Acura always has great customer service! It is one of the reasons I take my car here. I think the prices are reasonable as well. of the reasons I take my car here. I think the prices are reasonable as well. More

Excellent service. Professional staff.Have purchased Excellent service. Professional staff. Have purchased Acura's since early 2000. Sales and Service has always been excellent. Next vehicle will be ano Excellent service. Professional staff. Have purchased Acura's since early 2000. Sales and Service has always been excellent. Next vehicle will be another Acura from Pauly. More

Jim Clay did an outstanding job! He was honest and forthright with regards to what work needed to be done...knowing that I am planning on purchasing a new Acura in 2021. He saved me hundreds, if not forthright with regards to what work needed to be done...knowing that I am planning on purchasing a new Acura in 2021. He saved me hundreds, if not thousands, of dollars. Thank you, Jim!! More

This dealership is always helpful and does excellent service. They keep my elderly car running smoothly. Today's service was without an appointment and my car was taken care of immediately. Much appreci service. They keep my elderly car running smoothly. Today's service was without an appointment and my car was taken care of immediately. Much appreciated. More