Acura Highland Park - Service Center

I have been a satisfied customer of Pauly Acura since 2014. The service department staff is professional and courteous, and I am always satisfied with the quality of the work I have had done. 2014. The service department staff is professional and courteous, and I am always satisfied with the quality of the work I have had done. More

Greatly appreciated your service team’s timely and customer centric approach. All personnel were very friendly & accommodating delivering the exact results i expected in an utmost professional manner customer centric approach. All personnel were very friendly & accommodating delivering the exact results i expected in an utmost professional manner that anyone would love. More

Pulled into service at closing time with a nail in my tire. They stayed open for me and installed a new tire. Thank you for helping me out! Ed Mahoney tire. They stayed open for me and installed a new tire. Thank you for helping me out! Ed Mahoney More

Always good service every time I bring my car in. They always go over everything and don’t push things on you that don’t need to be done jus to make a sale. always go over everything and don’t push things on you that don’t need to be done jus to make a sale. More

Pauly Acura service department is the best. They do everything that is necessary and remember that some of us are on a budget. Always appreciate their professionalism and awesome customer service. Th everything that is necessary and remember that some of us are on a budget. Always appreciate their professionalism and awesome customer service. Thank you Jim! More

Great service and attentive folks like Roger Blanton - answered all questions - very efficient and I was out in about an hour - all in all a very pleasant experience answered all questions - very efficient and I was out in about an hour - all in all a very pleasant experience More

For Acura service, nothing beats Pauly Acura in Highland Park. Honest, fair price and service done right all the time. I live more than an hour away and the drive is worth it. Park. Honest, fair price and service done right all the time. I live more than an hour away and the drive is worth it. More

Cory was ready the minute I arrivedAlthough I was. First Cory was ready the minute I arrived Although I was. First time customer he found my vehicle record very quickly Excellent service Easy to book on Cory was ready the minute I arrived Although I was. First time customer he found my vehicle record very quickly Excellent service Easy to book on the web site No waiting Very efficient Very competent Didn’t try to “up sell” something I didn’t need Answered my questions clearly Great communication All around excellent experience More

I have always been very impressed with the service received by this Acura Service center. They are helpful, knowledgeable and trustworthy. Unlike some experiences with other dealerships, I have neve received by this Acura Service center. They are helpful, knowledgeable and trustworthy. Unlike some experiences with other dealerships, I have never felt that they were pushing for additional services that were unnecessary. More

Good, courteous, patient and peaceful. The facility was impeccably clean and safe, and the processes were pandemic proof. The waiting area was spacious and clean impeccably clean and safe, and the processes were pandemic proof. The waiting area was spacious and clean More