Acura Highland Park

Amazing and Simple Lease Experience This was the 4th car I have leased at Pauly Acura with my sales rep Bob Erlien and this had to be the fastest, smoothest, and most painless experience This was the 4th car I have leased at Pauly Acura with my sales rep Bob Erlien and this had to be the fastest, smoothest, and most painless experience possible. Both Bob and the dealership have been awesome to work with. They are all very professional, courteous, and understand exactly what the customer wants, then delivers exceptional customer service to make the deal happen. Visiting the service department has also been so nice and easy. I have never had to take my car in for service other than for regularly needed maintenance. I value the relationship Bob and I have developed over the years and he truly understands all about the buying/leasing process and the cars themselves. I literally thought I was going in to talk to him about my upcoming lease expiration and some options for a new car. In less than 2 hours, I was driving home in a brand new 2018 Acura TLX V6 AWD Tech Model. Plus, I was able to turn my existing 2015 Acura TLX V6 AWD Tech Model in early. Corporate Acura provided so many benefits to existing customers, that it was clearly the easiest purchase I have ever made. Thanks again to Pauly Acura and Bob Erlien for taking such great care of your customers. More

A pleasure to deal with Ivan! Ivan made my experience of buying A car very easy! Even delivered my Car to me which I very much Appreciated!! Thank you very much! Ivan made my experience of buying A car very easy! Even delivered my Car to me which I very much Appreciated!! Thank you very much! More

Efficient, Courteous Service Efficient, Courteous A1 Service, took less than 45 min. Did some additional service I asked for. Started on time, ended on time. Three words more. Efficient, Courteous A1 Service, took less than 45 min. Did some additional service I asked for. Started on time, ended on time. Three words more. More

Follow up Fast friendly and professional. Fixed the problem with no hassle and minimal cost. Loaner car was great. Fast and efficient service with a smile. High Fast friendly and professional. Fixed the problem with no hassle and minimal cost. Loaner car was great. Fast and efficient service with a smile. Highly recommended. More

Great! Hunt our salesman could not have been more helpful or informative. Just great all the way around. Highly recommend Hunt and your shop to anyone who wa Hunt our salesman could not have been more helpful or informative. Just great all the way around. Highly recommend Hunt and your shop to anyone who wants an thoroughly enjoyable car buying experience. Felt we got a good and fair deal with no haggling. More

First class shop I just wanted to give a "shout out" to the folks at Pauly Acura - my wife has been a customer of theirs for 20 years and finally converted me (after t I just wanted to give a "shout out" to the folks at Pauly Acura - my wife has been a customer of theirs for 20 years and finally converted me (after talking about how wonderful this dealership was). She has always loved the service department - led by Roger Blanton - and the sales people were friendly too. We worked with Dimitri, Ivan and Mike who gave us a good deal and were very helpful in explaining the features of my new car. I have a feeling I'm going to be a Pauly customer for at least 20 years too. More

Great in take and process Your service rep did an excellent job in taking my car and speeding me on my way to my meeting, followed by doing a excellent job of seeing the needed Your service rep did an excellent job in taking my car and speeding me on my way to my meeting, followed by doing a excellent job of seeing the needed work was efficiently completed and getting my car back to me. More

Quick and painless lease The best experience I've had at a dealership in a very long time. After multiple visits to various dealershits, Pauly Acura has renewed my faith in cl The best experience I've had at a dealership in a very long time. After multiple visits to various dealershits, Pauly Acura has renewed my faith in classic no BS car sales. We had turned our 2015 Acura MDX in for a 2017 MDX, same model and trim level with no difference in price on our lease. Where other dealerships were trying to get us for $200-$300 more on the same lease, Bob at Pauly Acura got us at the same price in and out at under 1.5hrs. Do not hesitate to come into this dealershi! Where other dealerships fai, Pauly Acura will succeed. l Will continue to be a loyal customer to Pauly Acura for years to come! More

Leased my car for the second time. They made it so easy I leased the car, so the questions below do not apply. Branko spent all the time we needed to learn the new features of our car. Had our old paper w I leased the car, so the questions below do not apply. Branko spent all the time we needed to learn the new features of our car. Had our old paper work which reduced application time. Frank was great with the credit and pricing and carrying over miles. They are a friendly great dealership who make you feel special. Highly recommend them. More

Warranty issue Service department kept me informed throughout the week my car was in service. I never had to call to find out what was going on. Service department kept me informed throughout the week my car was in service. I never had to call to find out what was going on. More