
Acura Highland Park
Highland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
By Type
Showing 517 reviews
Door trim replacement The service department replaced a loose door trim on my RDX. The work took less than the anticipated time and I was on my way quickly. many thanks fo The service department replaced a loose door trim on my RDX. The work took less than the anticipated time and I was on my way quickly. many thanks for the efficient service!! More
Awesome experience as alway at Pauly. The service is always awesome at Pauly. The staff is quick to respond, always friendly and very knowledgeable of everything associated with the car. The service is always awesome at Pauly. The staff is quick to respond, always friendly and very knowledgeable of everything associated with the car. I wouldn't go anywhere else. More
Customer for Life! Pauly Acura has my business for life! They are not looking for the one sale, they are looking for repeat customers. it is clear that the owners and le Pauly Acura has my business for life! They are not looking for the one sale, they are looking for repeat customers. it is clear that the owners and leadership are running this place with the customer in mind. They are honest people that do not play games or hide anything from their customers. Ivan is an outstanding Sales Consultant who gave me the numbers up front and took the time to go through everything with me. I am an extremely happy customer! More
Best Experience with a Dealership Hunt was amazing. He got the best price for me and it was such a difference dealing with him over the people at McGrath in Morton Grove. Financing wa Hunt was amazing. He got the best price for me and it was such a difference dealing with him over the people at McGrath in Morton Grove. Financing was the easiest and most stress free experience I have ever had. By far the best car purchasing experience I have ever had and well worth the additional miles to Pauly over McGrath. More
Great Listeners I had a great experience at my first appointment at Pauly Acura Service. They listened to all of my concerns, took time with me to explain everything I had a great experience at my first appointment at Pauly Acura Service. They listened to all of my concerns, took time with me to explain everything and came up with a solution to one of the issues with my MDX. I was impressed that the service managers worked together to identify the issue and find a solution. My service Manager Ken Kalte was very courteous and polite and seems trustworthy. Although Pauly Acura is not the closest Acura dealer to me, I will definitely return to them for future service. Thank you guys for updating the system on my transmission. My MDX is shifting much better now. More
They work with you This was my first Acura, having exclusively driven Lexus and Toyota before. The pre-owned MDX with advance I purchased at a non-Acura dealership neede This was my first Acura, having exclusively driven Lexus and Toyota before. The pre-owned MDX with advance I purchased at a non-Acura dealership needed all new struts and shocks. Roger (and Courtney) not only beat the price from the other dealership where I'd gotten an estimate, they also helped me get some of the settings changed and treated me as well as if I'd bought the car there. Thank you! More
service on my Acura This is my second Acura from Pauly and the reason we returned was because of the service! It is easy to get an appointment and the service is done This is my second Acura from Pauly and the reason we returned was because of the service! It is easy to get an appointment and the service is done quickly and properly. More
Quick and Easy The service appointment was quick and easy. The Pauly staff and techs always do a great job and I appreciate the thorough safety check the car receive The service appointment was quick and easy. The Pauly staff and techs always do a great job and I appreciate the thorough safety check the car receives when I come in for services. More
Super friendly service department Easy to schedule and easy to get a quote over the phone. Provided loaner car for the day. Car was cleaned inside and out. Enjoyed working with Courtne Easy to schedule and easy to get a quote over the phone. Provided loaner car for the day. Car was cleaned inside and out. Enjoyed working with Courtney. More
Pauly Acura--Excellent in all respects ! I have been a customer of Pauly for over 20 years, bought probably 10 cars and always had a 5-star experience. The service side of the dealership is I have been a customer of Pauly for over 20 years, bought probably 10 cars and always had a 5-star experience. The service side of the dealership is every bit as good as the sales side. I recommend both the dealership and Acuras to my friends. More