Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Acura Columbus
Dublin, OH
2,962 Reviews
If you're looking for an Acura, visit Acura Columbus! Ohio's Original Acura Dealer. Family owned since opening in 1986. We want your experience with us to be Transparent, Easy and Fun.
100% of Acuras are now built in Ohio, so as we like to say, Buy Acura, Buy OH-IO!
Have questions? Give us a call, email or TEXT anytime!
Thanks,
John Connelly
Owner/Acura Columbus
johnconnelly@acuracolumbus.com
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,963 reviews
October 18, 2011
Working with Jason was a great experience. He has amazing poise and professionalism for such a young man. He had already quoted us a price for the new TL via e-mail, and gave a tentative trade in va amazing poise and professionalism for such a young man. He had already quoted us a price for the new TL via e-mail, and gave a tentative trade in value for our Honda Accord. As it turned out, he couldn't lower the price on the new car, but did honor the trade in value, making the deal more than acceptable. Gail and I were quite happy with the deal and ecstatic about the new TL. We will definitely return when we're ready for another new car. More
by mike merlo
Employees Worked With
Jason Byerly, Jason Byerly
October 13, 2011
I was very impressed with the quality of service the sales staff provided. This is probably the only dealership where I truly believe they care about the customer as much or more than they care about ma sales staff provided. This is probably the only dealership where I truly believe they care about the customer as much or more than they care about making a sale. I've been to several car dealers, and generally left with a bad taste in my mouth, and no car. Dealing with Steve and Tom changed that. I did not feel pressured, I felt like I had plenty of time to make an informed decision. There was some negotiating the price, but the ultimate deal was fair, and I felt good. I'll definitely talk with them the next time I buy a car! More
by Rayjesq
October 13, 2011
I purchased my MDX from Acura Columbus a few years ago. After visiting many luxury vehicle dealerships in central Columbus and surrounding areas, it was apparent to me that the quality, value and service b After visiting many luxury vehicle dealerships in central Columbus and surrounding areas, it was apparent to me that the quality, value and service by Acura Columbus were unmatched. From the first step on the lot, I felt very valuable to them. Most of the sales and service staff have been there for over 10 years, some from the beginning...25 years. You really feel like you’re a part of their family. The sales team was so patient, making sure I understood my vehicle and any time I had a question regarding my Acura, or any other vehicle not purchased from them, they were available and willing to offer assistance. The service team is always extremely friendly and willing to do whatever they can to make my experience a positive one. They are very attentive, right down to the little details. At times when my vehicle is in for service, whether routine or repair, they have a loaner ready for me. They even offer to pick me up or take me where I need to go. They always stay in communication with me, letting me know up-to-date status. And when my vehicle is ready...I know it's ready and right...and its hand washed. I'm a Mom, a professional, a volunteer, a gardener and I stick up for things I believe in. I am a loyal fan and it's easy for me to be an Acura advocate...its luxury with reliability. I know when the time comes, my next vehicle purchase will be Acura...but more importantly, my purchase of another Acura will be from Acura Columbus. More
by Diane Schaffer
Employees Worked With
Jerry (Parts); Doug (Service)
