Action Automotive Services LLC

No pressure sales team I stopped in to see John because he had a Camry I was looking for at a price I couldn't find anywhere else. They allowed me to test drive as many cars I stopped in to see John because he had a Camry I was looking for at a price I couldn't find anywhere else. They allowed me to test drive as many cars as I liked without having to ride with the sales men. At no time did I feel pressured or up sold in anyway, huge plus for me. The longest part of the process was getting my insurance faxed over. The boys had me out the door in my quality used car in under an hour.....on a Sunday. If your looking for a used car take the drive to Hudson and see John and Keith More

Wonderful Car Dealership! Great experience. What a great experience! Great priced cars. No hassle very easy to work with. They helped me pick the right car for me and I absolutely love it . Th What a great experience! Great priced cars. No hassle very easy to work with. They helped me pick the right car for me and I absolutely love it . Thank you Action Automotive!! More

So far so good Haven't had the vehicle long yet ,so far its been a great truck. It was a good price and a good experience so far. Haven't had the vehicle long yet ,so far its been a great truck. It was a good price and a good experience so far. More

FANTASTIC Experience! Out of this world customer service experience. 100% honest, friendly, real and authentic. I couldn't imagine buying my Jeep from any other dealer. If Out of this world customer service experience. 100% honest, friendly, real and authentic. I couldn't imagine buying my Jeep from any other dealer. If you are looking for the best deal and most reliable service in the Upstate region, look no further. More

BUYERS BEWARE!!! I purchased a 2003 vehicle from this dealer. He was pleasant and helped me out with pricing (I had a limited budget). He assured me the car was sound I purchased a 2003 vehicle from this dealer. He was pleasant and helped me out with pricing (I had a limited budget). He assured me the car was sound and no problems and gave me a warranty and said he would stand behind the car even without warranty.the vehicle was not inspected so his mechanic shop inspected the vehicle and passed it no problems. Now 2 months out the breaks are making noise and the check engine light is on because the car wants to stall when it idles. I went to see the owner who was VERY rude. I told him what was wrong and his answer was "I have you a good price what do you expect me to do? You could have bought a warranty" I told him he gave me a warranty and said he would stand behind the car. He was just plain ride and would not stand behind the car as promised. I would NOT RECOMMEND this dealer. He is very nice during the selling but does NOT live up to his word. VERY dishonest! BUYERS BEWARE!!!!! More

Happy Customer Great Place,!! Friendly People ,Reasonble Prices on a nice selection of used Cars . Made me feel comfortable with my buying experience , Highly Reco Great Place,!! Friendly People ,Reasonble Prices on a nice selection of used Cars . Made me feel comfortable with my buying experience , Highly Recommended Will definitely return to this Dealer More

Good experience Was looking online for a good used vehicle and found one that I liked from Action and drove 90 minutes to look at it test drove was happy with it had Was looking online for a good used vehicle and found one that I liked from Action and drove 90 minutes to look at it test drove was happy with it had low mileage, bought it for good price and John was easy to work with have had no issues yet More

Horrible on repairs! I made the mistake of buying a vehicle for John Rapp and a week after buying it had a major problem with the engine. Well let me tell you i've never h I made the mistake of buying a vehicle for John Rapp and a week after buying it had a major problem with the engine. Well let me tell you i've never had such a hard time with someone that is supposed to be a professional about fixing this piece of junk car. He haggled over the price of parts on the phone for what seemed like days, was very nasty about the fact he had to fix anything even though the car was still under the dealer 30 day warranty. Overall long story short it was a total nightmare experience and I hope nobody else has to go through what I went through with this 'dealer'. More

For a 1 and half hour trip it was worth it. went to look at a 2008 cady dts luxury III,with 50,000 miles.he could not lower the price.john offered me a nice warranty,filter and oil change,new br went to look at a 2008 cady dts luxury III,with 50,000 miles.he could not lower the price.john offered me a nice warranty,filter and oil change,new breaks. After a nice test drive ,answered my questions.totally looked the car over,reviewed over the car fax I purchased the car.John Rapp is a pleasing guy to talk to,down to earth, very friendly, courteous,and I will do business again with John. More

Sales good Repairs, NO First off, I rarely write a review. Something has to be very good or very bad to prompt me. I was looking for a reliable work truck with low miles. First off, I rarely write a review. Something has to be very good or very bad to prompt me. I was looking for a reliable work truck with low miles. I found a great deal at Action Auto. John was very friendly and did not use any pressure tactics. There were a few things wrong with the truck, understandable given its age, that I did not mention. However, some services I asked for were not done. I do not know who his mechanic is, but he needs to go. I specifically asked for things to be done, but the mechanic must have taken a shortcut. Some of the work was good, but the truck should not have passed NYS inspection, period, I WAS TOLD NEW BRAKE LINES WERE INSTALLED, AFTER AN HOUR DRIVE HOME FOUND CRACKS IN ORIGINAL LINE, NOT SAFE. John did have the problem fixed, but it was a scary situation for sure. If it were not for John's friendliness I would have reported the mechanic to DMV. I sincerely hope no other vehicles get a new sticker when steering/braking parts fail the inspection. If it were possible to give 0 stars for quality of repair I would. I do not blame John directly, he went out of his way to correct the issues, was friendly and apologetic. However, the dealer is an hour drive for me and the remaining issues are just not worth my time to make 2, 2 hour round trips to have a mechanic I can't trust fix it. Bottom line, John's a great dealer and fair, but if you want any service done, factor it in to the price of the vehicle. His mechanic is untrustworthy, and for $21 get the vehicle inspected again, your safety is worth it. More