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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,659 Reviews
Call Service Center (361) 792-2819

1,659 Reviews of Access Ford of Corpus Christi - Service Center

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October 07, 2024

The employees who came out to my residence to fix a recall were fast , courteous and very helpful. Thank you for the convenience of coming to my home to fix the recall issue More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Access Ford of Corpus Christi responded

Patty, we're glad to hear our team at Access Ford of Corpus Christi provided you with fast and courteous service right at your home. Thank you for sharing your experience!

October 07, 2024

Don’t really pay attention to detail like overinflated tires like they did on last service. Also compass indicator wasn’t working properly. More

by RIKMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your feedback with us. We're sorry to hear about the issues with tire inflation and the compass indicator during your last service at Access Ford of Corpus Christi. Your comments are important, and we'll address these concerns to improve our services moving forward.

October 05, 2024

Service was excellent courteous and I was kept in form of the progress mark.Anyone ask for anymore than that More

by 3697ggr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that you had an excellent experience with our team at Access Ford of Corpus Christi. Keeping our customers informed is a top priority, and we're glad we could meet your expectations!

October 04, 2024

Adrian was great and will always be my GO TO person from now on! Thanks!! More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Rodriguez
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Oct 07, 2024 -

Access Ford of Corpus Christi responded

Thank you for your wonderful feedback! We're thrilled to hear that Adrian provided you with exceptional service. We look forward to seeing you again soon!

October 03, 2024

Service was excellent Bell worked me in last minute and was able to diagnose a battery failure .. got my new battery placed in time for my out of town trip Thank you! More

by MFGARCIA777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisabel and Marcos (Mobile)
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Oct 04, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that Bell and the Access Ford of Corpus Christi team were able to assist you promptly with your battery issue. Safe travels on your out-of-town trip, and thank you for choosing us!

October 03, 2024

They always do a good job for me and the people they’re real nice. I will come back next time to do my oil change. More

by Miguel ferrusquia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Access Ford of Corpus Christi responded

Miguel, we're delighted to hear that you had a great experience with us at Access Ford of Corpus Christi. We look forward to seeing you again for your next oil change!

October 03, 2024

They were very helpful and was able to get me what I wanted. Very understanding More

by BRANDY.RODRIGUEZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Access Ford of Corpus Christi responded

Thank you for your kind words, Brandy! We're thrilled to hear that our team was helpful and understood your needs. Your satisfaction is our priority, and we look forward to assisting you again at Access Ford of Corpus Christi!

October 02, 2024

Great in person service received from Shaun & Juan. Fast inspection and fast solution for a check engine light. More

by stephfsch2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun
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Oct 03, 2024 -

Access Ford of Corpus Christi responded

Thank you for your kind words! We're delighted to hear that Shaun and Juan provided you with great service and quickly resolved your check engine light issue. We appreciate your feedback and look forward to assisting you again at Access Ford of Corpus Christi!

October 01, 2024

Staff was very friendly and prompt, resolving our needs with the vehicle. I would highly recommend them. More

by JOHNNY.DELEON21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Access Ford of Corpus Christi responded

Johnny, thank you for recommending Access Ford of Corpus Christi! We're glad to hear our team provided friendly and prompt service. Safe travels in your vehicle!

October 01, 2024

The service writer Melisa is an exceptional individual who advocated for me when the extended warranty initially refused to cover a contractually obligated repair. She refused to take no for an answer and More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Garcia
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Oct 02, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience! We're proud to hear that Melisa went above and beyond to ensure your repair was covered here at Access Ford of Corpus Christi. Your satisfaction is our priority, and we appreciate the feedback!

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