Access Ford of Corpus Christi - Service Center

As for the Financial officer Diana Castillo, she sold me GPS tracking device , she stated that was free of charge, fee was $799.00 , extended warranty for $4000.00 , I was not happy with her, I would never GPS tracking device , she stated that was free of charge, fee was $799.00 , extended warranty for $4000.00 , I was not happy with her, I would never recommend my friends or family, More

They did a good job work done in timely manner. Service advisor kept me informed Service advisor kept me informed More

Melisa was an excellent representative. She kept working until the extended warranty covered the repairs. She kept me informed throughout the process She kept working until the extended warranty covered the repairs. She kept me informed throughout the process More

Good communication with small change to appointment time. Quick service with software update. Very personable. Quick service with software update. Very personable. More

Texted me every update with the truck and parts and update from the extended warranty update from the extended warranty More

Took our van in for a 4 hour $400 diagnostics test ONLY. ..came out with a $2700 bill. Drove my van in and couldn't drive it out because they disassembled it. From the beginning to the end there was 0 custom ..came out with a $2700 bill. Drove my van in and couldn't drive it out because they disassembled it. From the beginning to the end there was 0 customer respect. They have no leadership there at all. Called and left messages, needed explanations and no one came forward with the mistakes that were made. I will never recommend Corpus Christi Access Ford to anyone. I have also left a review on the BBB. More

This dealership did warranty repairs on my vehicle, then double dipped and charged me the over amount that warranty would not cover. I have worked in a dealership atmosphere for over 13 years, who I file w double dipped and charged me the over amount that warranty would not cover. I have worked in a dealership atmosphere for over 13 years, who I file warranty claims for over 13 locations myself. In which never in that timeframe was the customer EVER charged the difference in what warranty paid vs what your tech has in the repairs. The ultimate goal of any service department is to get your tech trained to beat warranty flat times so they earn a bigger commission. However you charged it to me the consumer. I am disgusted. No return calls from Service Manager, Store Manager, General Manager, complaint with Ford or other reviews. More

Melissa went above and beyond for my vehicle. I was informed about the status throughout the whole repair. I reccomend access ford to anyone i know because they treat me like family!! I was informed about the status throughout the whole repair. I reccomend access ford to anyone i know because they treat me like family!! More

Very happy with the courtesy and respectfulness of the service department. Very helpful and clear with the services they are performing, Tks! service department. Very helpful and clear with the services they are performing, Tks! More

How is treating very well they kept me informed on the work that they were doing how it was going and so I was very very pleased work that they were doing how it was going and so I was very very pleased More