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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,743 Reviews
Call Service Center (361) 792-2819

1,743 Reviews of Access Ford of Corpus Christi - Service Center

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February 02, 2025

Very well on Communication ,Called and updated me with details, explaining the tire rotation on my Dually truck More

by ROCANTU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Feb 03, 2025 -

Access Ford of Corpus Christi responded

Rocantu, we're glad to hear that our team at Access Ford of Corpus Christi kept you informed and provided clear communication about your tire rotation. Thank you for the positive feedback!

January 31, 2025

Belle did an excellent job of helping us get our vehicle squared away. Thank you to Adam for his assistance as well. More

by JESSERIOJAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARISABEL GONZALES
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Jan 31, 2025 -

Access Ford of Corpus Christi responded

We're delighted to hear that Belle and Adam provided excellent assistance at Access Ford of Corpus Christi! Thank you for sharing your experience with us.

January 31, 2025

Great service , courtesy at the counter. Clean waiting area , prompt service With good results, Great! More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Access Ford of Corpus Christi responded

Thank you for your positive feedback! We’re glad you had a great experience with our service team. We’d love the opportunity to earn those last two stars—if there’s anything we can do to improve your experience even more, please let us know. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

January 31, 2025

Every good experience will call on you in the future thank you for all the help More

by CAVA648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Access Ford of Corpus Christi responded

Thank you for your review! We're glad to hear you had a great experience at Access Ford of Corpus Christi. We appreciate your kind words and look forward to assisting you again in the future!

January 30, 2025

Couldn’t narrow down to a solution to fixing my truck. Wasted $200 on checking codes on my vehicle without a direct connection to the issues I was having More

by Ford broken Truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Feb 03, 2025 -

Access Ford of Corpus Christi responded

Thank you for sharing your concerns and bringing this to my attention. I appreciate your feedback and understand how frustrating it can be when a solution isn’t immediately clear. Diagnostic testing is a crucial step in identifying issues, and we strive to provide accurate assessments. If you’d like to discuss this further, please feel free to reach out to me directly. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

January 27, 2025

Tech arrived at appointed time. He had no issues finding my work place or locating my vehicle. He also finished at the time he said he would finish. More

by JENJEN78B
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisable Gonzales, Joel
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Jan 27, 2025 -

Access Ford of Corpus Christi responded

We're delighted to hear that our tech provided timely and efficient service at Access Ford of Corpus Christi. Thank you for sharing your experience, and we look forward to assisting you again in the future!

January 27, 2025

The services department is always straight forward and always willing to help. They also let me know all the options available to fix the issue. More

by JERRYS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Access Ford of Corpus Christi responded

We're glad to hear that our service department at Access Ford of Corpus Christi provided you with clear and helpful options. Thank you for your feedback!

January 22, 2025

Prompt and reliable service, keep you updated on the process. Nice waiting area with refreshments. More

by MO52NI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Access Ford of Corpus Christi responded

Thank you for your feedback! We're glad to hear you appreciated the prompt and reliable service, along with the comfortable waiting area at Access Ford of Corpus Christi.

January 21, 2025

I can't express my disappointment in less than 15 words. Horrible service and liers More

by Tex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian, Scott.
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Jan 22, 2025 -

Access Ford of Corpus Christi responded

Tex, thank you for your feedback. I’m sorry to hear about your disappointment with our service. Please reach out to me directly at adamrodriguez@lithia.com so we can address your concerns and work towards a resolution. Best regards, Adam Rodriguez Service Manager

January 16, 2025

The service provided was exceptional. Bel consistently addressed all my inquiries effectively, and Miguel's expertise ensured my vehicle's needs were met. Their professionalism was exemp More

by FRANKR100479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience with us at Access Ford of Corpus Christi! We're delighted to hear that Bel and Miguel provided exceptional service and professionalism. We look forward to serving you again in the future!

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