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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.6
1,811 Reviews

1,811 Reviews of Access Ford of Corpus Christi - Service Center

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June 02, 2025

I I personally did not bring my vehicle in. My husband did and he said all went well and everyone very accommodating More

by Kathy
Recommend Dealer
Yes
Employees Worked With
Saun
Jun 02, 2025 -

Access Ford of Corpus Christi responded

Kathy, we're glad to hear your husband had a positive experience with us at Access Ford of Corpus Christi! Thank you for sharing this feedback.

May 30, 2025

Very upfront. Courteous, professional, and personal. Especially salesman, Ray Ortiz. Will definitely recommend to others More

by ALBERTGARCES1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Ortiz was very courteous professional and caring. Will definitely recommend dealership to friends
Jun 02, 2025 -

Access Ford of Corpus Christi responded

Thank you for the wonderful feedback! We're delighted to hear that Ray and our team at Access Ford of Corpus Christi provided such a positive experience. We appreciate your recommendation and look forward to serving you again in the future!

May 30, 2025

They have done a great job. Ford on the other hand has not provided all parts for all recalls More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bell Gonzalez was amazing
Jun 02, 2025 -

Access Ford of Corpus Christi responded

Thank you for your 5-star review of Access Ford of Corpus Christi! We're glad to hear our team has done a great job, and we appreciate your patience as we work through recall part availability from Ford.

May 28, 2025

I took my Ford F 250 in for an AC issue, it is not cooling the way it's supposed to be. The air from the AC is coming out cool but not cold as it should. There is also an issue with smelling everyth More

by HERRERA_2515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian
May 29, 2025 -

Access Ford of Corpus Christi responded

Thank you for your feedback. I’m sorry to hear that you’re still experiencing issues with your AC after your recent visit. That’s certainly not the experience we aim to provide, and I understand your frustration with the outcome. I’d like the opportunity to make this right and personally ensure a more thorough review of your vehicle. Please reach out to me directly at adamrodriguez@lithia.com so we can schedule a follow-up and address your concerns properly. Sincerely, Adam Rodriguez Service Manager adamrodriguez@lithia.com

May 27, 2025

Went in for a tire balance, hours later was told that I couldn’t get it done because the mechanic suggested I get new tires and an alignment. I was told by Maribel that my tires were over 5 yrs old..my car More

by Hello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maribel Gonzalez
May 29, 2025 -

Access Ford of Corpus Christi responded

Thank you for your feedback. I’m sorry to hear about the confusion and frustration regarding your recent service visit. We always aim to provide clear, consistent information and I regret that your experience didn’t reflect that. Tire age and tread depth are important for safety, and while our technician’s recommendation was made with that in mind, I understand your concerns about the inconsistency compared to your prior visit. I’d like to personally review your visit and ensure all of your questions are addressed. Please feel free to reach out to me directly at adamrodriguez@lithia.com — I’d appreciate the opportunity to discuss this with you further. Sincerely, Adam Rodriguez Service Manager adamrodriguez@lithia.com

May 26, 2025

It was quick and worry free. They had my car ready within a reasonable time More

by qholmes13
Recommend Dealer
Yes
May 27, 2025 -

Access Ford of Corpus Christi responded

Thank you for your feedback! We’re pleased to hear your service experience at Access Ford of Corpus Christi was quick and hassle-free. We appreciate your business and look forward to helping you again in the future.

May 25, 2025

Great service department! Sales dept and finance crew were great to deal with. Highly recommend them. More

by goodharris1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bel mobil service and Jacob sales
May 27, 2025 -

Access Ford of Corpus Christi responded

Thank you for the recommendation! We're delighted to hear that our service, sales, and finance teams at Access Ford of Corpus Christi made a positive impression. We appreciate your support!

May 23, 2025

Always great service and knowledgeable people. No xx and do what they say they are gonna do! More

by o.lopezjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisabel Gonzalez
May 27, 2025 -

Access Ford of Corpus Christi responded

Thank you for your five-star review! We're glad to hear you’ve consistently had a great experience with the service team at Access Ford of Corpus Christi. We appreciate your trust and honest feedback!

May 21, 2025

The Service Department does not follow Best Practice by calling you before doing the work when the actual work is higher than the quote when you check in your vehicle More

by MYLINDA_HOWELL_2005
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Access Ford of Corpus Christi responded

Mylinda, thank you for your feedback. I’m sorry to hear about your experience with our service department. We strive to communicate clearly and get approval before any additional work is done, especially when costs exceed the original estimate. Please reach out to me directly at adamrodriguez@lithia.com so I can better understand what happened and work with you to improve your experience. Sincerely, Adam Rodriguez Service Manager adamrodriguez@lithia.com

May 16, 2025

The young lady that helped me when I called for my appointment was top notch and super helpful. The technicians were quick , helpful , and friendly. Your mobile service is amazing! I will use every ti More

by TDT0511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of a name
May 19, 2025 -

Access Ford of Corpus Christi responded

We're delighted to hear that our team at Access Ford of Corpus Christi provided you with top-notch service and that you're enjoying the convenience of our mobile service. Thank you for choosing us, and we look forward to assisting you again in the future!