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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.5
1,794 Reviews
Call Service Center (361) 792-2819

1,794 Reviews of Access Ford of Corpus Christi - Service Center

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May 23, 2025

Always great service and knowledgeable people. No xx and do what they say they are gonna do! More

by o.lopezjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisabel Gonzalez
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May 27, 2025 -

Access Ford of Corpus Christi responded

Thank you for your five-star review! We're glad to hear you’ve consistently had a great experience with the service team at Access Ford of Corpus Christi. We appreciate your trust and honest feedback!

May 21, 2025

The Service Department does not follow Best Practice by calling you before doing the work when the actual work is higher than the quote when you check in your vehicle More

by MYLINDA_HOWELL_2005
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

Access Ford of Corpus Christi responded

Mylinda, thank you for your feedback. I’m sorry to hear about your experience with our service department. We strive to communicate clearly and get approval before any additional work is done, especially when costs exceed the original estimate. Please reach out to me directly at adamrodriguez@lithia.com so I can better understand what happened and work with you to improve your experience. Sincerely, Adam Rodriguez Service Manager adamrodriguez@lithia.com

May 16, 2025

The young lady that helped me when I called for my appointment was top notch and super helpful. The technicians were quick , helpful , and friendly. Your mobile service is amazing! I will use every ti More

by TDT0511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of a name
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May 19, 2025 -

Access Ford of Corpus Christi responded

We're delighted to hear that our team at Access Ford of Corpus Christi provided you with top-notch service and that you're enjoying the convenience of our mobile service. Thank you for choosing us, and we look forward to assisting you again in the future!

May 16, 2025

Ok for oil changes. Help with recalls very very poor still waiting over 2 years for a recall replacement part More

by Maryln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Ducker
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May 20, 2025 -

Access Ford of Corpus Christi responded

Maryln, thank you for taking the time to share your experience. I’m sorry to hear about the long wait you've experienced regarding your recall part—that’s certainly not the level of service we aim to provide. While some recall parts are unfortunately outside of our control due to manufacturer availability, I understand how frustrating a two-year delay can be. I’d like to personally check the status and see what we can do to assist more effectively. Please feel free to reach out to me directly at adamrodriguez@lithia.com Sincerely, Adam Rodriguez Service Manager adamrodriguez@lithia.com

May 15, 2025

Service dept is top notch! Great service snd courtesy especially from Marisabel! She’s always a pleasure! More

by o.lopezjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marisabel
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May 16, 2025 -

Access Ford of Corpus Christi responded

We're delighted to hear that Marisabel and our service department at Access Ford of Corpus Christi provided you with top-notch service! Thanks for the kind words.

May 13, 2025

We were on the road traveling and saw a bubble in our tire. I called and she told me to come in and she would get us right in and taken care of. That she did! We were back on the road in less than an hou More

by Coltsmomma
Recommend Dealer
Yes
Employees Worked With
The lady from England in the service department.
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May 14, 2025 -

Access Ford of Corpus Christi responded

We're delighted to hear that our team at Access Ford of Corpus Christi was able to assist you so efficiently! It's wonderful knowing Mrs. Carson and the staff made your visit a pleasant one. Safe travels on the road ahead!

May 12, 2025

Everything is good Everything is good Everything is good Everything is good Everything is good More

by Irene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Access Ford of Corpus Christi responded

Thank you, Irene, for the 5-star review! We're so glad to hear everything went well. We appreciate your feedback and look forward to serving you again at Access Ford of Corpus Christi!

May 11, 2025

Service was great, done in a timely manner and professionally delivered. I will gladly be returning More

by TMCOWBOYUP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Access Ford of Corpus Christi responded

Thank you for the 5-star review! We're thrilled to hear that your service was timely, professional, and delivered as expected. We appreciate your trust in Access Ford of Corpus Christi and look forward to welcoming you back soon!

May 09, 2025

Everything was very thorough and clear to understand. Good job by all parties involved with my maintenance. More

by JCUSTER86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Access Ford of Corpus Christi responded

We're delighted to hear that your maintenance experience was thorough and clear at Access Ford of Corpus Christi. Thanks for the positive feedback!

May 04, 2025

Shaun did a great job by staying in communication with me. Thank you for the effort 🇺🇸. More

by Shaunhuson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
Report | Print
May 05, 2025 -

Access Ford of Corpus Christi responded

Thank you for the great review! We're glad to hear Shaun provided excellent communication and service. We appreciate your feedback and look forward to assisting you again in the future!

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