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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,659 Reviews
Call Service Center (361) 792-2819

1,659 Reviews of Access Ford of Corpus Christi - Service Center

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August 03, 2024

Salesman were excellent. Not pushy and very knowledgeable. Jacob was courteous and did not waste my time. Overall excellent experience. More

by BPATAYLOR
Recommend Dealer
Yes
Employees Worked With
Jacob
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Aug 05, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your positive experience! We're glad to hear Jacob and the team at Access Ford of Corpus Christi provided excellent service. Enjoy your new vehicle!

August 03, 2024

Excelente servicio, para un cambio de aceite fue súper rápido y el trabajo muy limpio More

by Jorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Bolster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Access Ford of Corpus Christi responded

Jorge, gracias por tu excelente reseña! Nos alegra saber que el servicio para tu cambio de aceite fue rápido y que el trabajo fue muy limpio. Apreciamos tu feedback y esperamos poder servirte nuevamente en Access Ford of Corpus Christi.

August 01, 2024

Terry was great help we finished everything with in 2 hours and the jeep was very nice and washed More

by ANTHONYCANTU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Access Ford of Corpus Christi responded

Anthony, thank you for the fantastic review of Access Ford of Corpus Christi! We’re glad to hear that Terry provided excellent help and that everything was completed quickly and to your satisfaction. It’s great to know you appreciated the clean Jeep as well. If you need anything else or have any more questions, feel free to reach out. We look forward to assisting you again!

August 01, 2024

It has been a pleasure getting through the process with no problems. Thanks for everything, Susan More

by srodriguezmyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Access Ford of Corpus Christi responded

Susan, thank you so much for your kind words and for taking the time to leave us a 5-star review! We’re delighted to hear that your experience was smooth and enjoyable. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out. We’re here to help and appreciate your support!

August 01, 2024

Sandra carson was extremely helpful and able to put me in a truck that I really liked. Overall 10/10 More

by DEVINGARZA1235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2024 -

Access Ford of Corpus Christi responded

Thank you for the fantastic review! We’re thrilled to hear that Sandra provided you with such great service and helped you find a truck you love. Your satisfaction is our top priority, and it’s wonderful to know we hit the mark. If you need anything else or have any more questions, feel free to reach out. Enjoy your new truck, and thanks again for the 10/10 rating!

August 01, 2024

Always ready to help. Shawn has taken care of my problems every time I am there More

by Susietippsmaggieannasusie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn.
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Aug 02, 2024 -

Access Ford of Corpus Christi responded

Thank you for your glowing review! We’re thrilled to hear that Shawn has consistently been able to assist you and take care of your needs. Your satisfaction is our priority, and it’s great to know we’ve been meeting your expectations. If you need anything else or have any questions, feel free to reach out. We look forward to seeing you again!

July 31, 2024

Machanic was polite and introduce himself he did not take long and answered all my questions. More

by Alfonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Access Ford of Corpus Christi responded

Alfonso, thank you so much for the 5-star review of Access Ford of Corpus Christi! We’re thrilled to hear that our mechanic was polite, efficient, and helpful with all your questions. Your satisfaction is our top priority, and it’s great to know we met your expectations. We look forward to serving you again next time. Safe travels!

July 31, 2024

The service is very poor. I’m having trouble with truck turning off 2 times after service work of a OSS module was done. Now I’m being told to have diagnostic done and I have More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benito Juarez
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Aug 02, 2024 -

Access Ford of Corpus Christi responded

Jerry, thank you for sharing your concerns and bringing this to my attention. I’m truly sorry to hear about your experience. We understand how frustrating it must be to have ongoing issues with your truck after the service. Please reach out to me directly so we can address your concerns and work towards a solution. Your satisfaction is important to us, and we appreciate the opportunity to resolve this matter. Thank you, Adam Rodriguez Service Manager adamrodriguez@lithia.com

July 30, 2024

Just the van ive been looking for, even with the dent that was photo shopped More

by PEGSRANCH11
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Young
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Access Ford of Corpus Christi responded

Hello, We apologize to hear you are dissatisfied after your inquiry. I want to assure you that vehicle condition transparency is of the utmost importance to us. When the time allows, please email me so we can work toward earning your confidence back in our team. Golden Gonzales - Sales Manager - ggonzales@lithia.com

June 20, 2024

Alex was so helpful. Made getting our car easy.we would recommend access ford to others More

by CVKROEGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember other people
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Jun 21, 2024 -

Access Ford of Corpus Christi responded

Thank you for your five-star review! We're delighted to hear that Alex made your car-buying experience easy. We appreciate your recommendation and look forward to serving you and others at Access Ford in the future!

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