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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,659 Reviews

1,659 Reviews of Access Ford of Corpus Christi - Service Center

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August 19, 2024

Staff is always friendly and helpful. Everyone seems to love my truck. No complaints about the maintenance performed. More

by SEWARD81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Access Ford of Corpus Christi responded

Thank you for the positive feedback! We're glad to hear our team at Access Ford of Corpus Christi provided friendly and helpful service. Enjoy your truck, and we're here if you need anything else!

August 16, 2024

Had an appointment they were there waiting and work done quick. Good job with the service advisor. More

by FILLYOPM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
Aug 19, 2024 -

Access Ford of Corpus Christi responded

Thank you for the great feedback! We're pleased to hear that your service appointment at Access Ford of Corpus Christi went smoothly and that you were satisfied with the efficiency of our service advisor. We look forward to assisting you again in the future. Safe travels!

August 16, 2024

Technician Benny and Bel in service were very friendly and helpful. I had a mobile serviced oil change and they made it simple and convenient. More

by SADIEGONZALES123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bel Gonzales and Benny technician
Aug 16, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that Benny and Bel made your mobile oil change experience simple and convenient at Access Ford of Corpus Christi. Thank you for sharing!

August 15, 2024

Had my truck for 7. 5 hours. run computer diagnostic check. Cost 225.00 didn't fix problem. Never update on status of my vehicle. Had to call and wait 15min before someo More

by Inj3r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aiden I guess that was his name...
Aug 19, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your concerns and bringing this to my attention. I apologize for the lack of communication and that your issue wasn't resolved. This is not the level of service we strive to provide, and we understand your frustration. If you would like to discuss this further or give us another chance, please reach out at your convenience. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

August 15, 2024

Mr. Adrian was awesome. He was very professional. Got me in and out quick. Hopefully I so t have to go back but if I do I'll be asking for him. More

by BRONSTAD_B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam and Adrian
Aug 15, 2024 -

Access Ford of Corpus Christi responded

We're glad to hear that Mr. Adrian provided you with a quick and professional experience at Access Ford of Corpus Christi! Thank you for the positive feedback, and we'll be here if you need us again in the future!

August 15, 2024

Noe is a number #1. .He keeps 3 dieselF350s running for me. Shaun is new first visit with him and all good. Noe is why I go to Access!! More

by DONHORNE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe is 5star does oil tire services!!
Aug 16, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that Noe and Shaun have been taking great care of your diesel F350s at Access Ford of Corpus Christi. Thank you for sharing your positive experience with us!

August 14, 2024

They are Dependable,helpful, friendly and honest. I service both vehicles here with no problems More

by Jennym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hudson
Aug 14, 2024 -

Access Ford of Corpus Christi responded

Jennym, thank you so much for your wonderful feedback! We’re thrilled to hear that you find our team dependable, helpful, friendly, and honest. It’s great to know that you’ve had a positive experience with our service department for both of your vehicles.

August 14, 2024

Alway great service as I wait for my truck and always accommodate my needs Thanks More

by WES.SELLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Access Ford of Corpus Christi responded

Thank you for the fantastic review! We’re pleased to hear that you consistently receive great service and that we’re able to accommodate your needs while you wait. It’s our goal to make every visit as smooth and pleasant as possible.

August 09, 2024

Very friendly and take good care of me when I show up. Will continue to use them More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
Aug 12, 2024 -

Access Ford of Corpus Christi responded

Daniel, thank you for your positive feedback of Access Ford of Corpus Christi! We’re delighted to hear that you’ve had a great experience with our team and that we’ve taken good care of you. We look forward to continuing to serve you in the future!

August 08, 2024

Good service, good staff. Shaun is awesome .He taking care the problem quickly, and professionally More

by MYTHUY2611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun hudson
Aug 09, 2024 -

Access Ford of Corpus Christi responded

Thank you for your positive review of Access Ford of Corpus Christi! We're glad to hear you had a great experience with our team and that Shaun was able to address your issue quickly and professionally. We appreciate your feedback and look forward to assisting you with any future needs!

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