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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,659 Reviews

1,659 Reviews of Access Ford of Corpus Christi - Service Center

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June 28, 2018

Basic service Went in to do schedule oil change and check on recall notice from Ford. Service rep very good. Used their service car to return to work. Pleased with More

by JECSKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Person
June 28, 2018

Awesome and prompt service! Access Ford’s Service Department has never failed to service our Lincoln as promised. Our MKX is promptly diagnosed, fixed and delivered in record ti More

by HGHUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2018

Poor customer service Typical dealership experience... They bend over backwards to sell you a vehicle and then treat you crap when it comes time to service a problem!! Serv More

by KENNETHLEASE
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Cindy
Jul 12, 2018 -

Access Ford of Corpus Christi responded

Hi KENNETH, I would like to apologize for your negative experience at our dealership and would like to learn more about your specific situation and make things right. If you wouldn't mind giving me a call at (361) 792-2819 at your earliest convenience, it would be greatly appreciated. I look forward to speaking with you. Katherine Alexander-Mata General Manager Access Ford Lincoln

June 28, 2018

state inspection sticker The only complain I have is that the inspection sticker was not glue properly. It came off. Every thing else was great and excellent, including t More

by ICCSKIDMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Lee
June 28, 2018

Service on sons car The lady rude and really didnt help much. Took my sons car in for a recall and had to get a rental. Went back to dealer like 3times More

by CPALOMO21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Employee not listed
Jul 12, 2018 -

Access Ford of Corpus Christi responded

Hi CPALOMO21, I would like to apologize for your negative experience at our dealership and would like to learn more about your specific situation and make things right. If you wouldn't mind giving me a call at (361) 792-2819 at your earliest convenience, it would be greatly appreciated. I look forward to speaking with you. Katherine Alexander-Mata General Manager Access Ford Lincoln

June 23, 2018

Awesome I have used this dealership for last 6 years and have always had a great experience. The people of course seal the deal, they are great. More

by Rhino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Lee
June 14, 2018

Oil change & service to pu Access Ford >Juan Buentello On my F-150 Pick up He always take care of me & helps me keep up with service to my pick up. More

by Rp54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2018

GOOD QUALITY SERVICE WELL BEEN COMING HERE FOR YEARS AND THE SERVICE IS GREAT AND TOTALLY DEDICATED TO CUSTOMER, AND SATISFACTION. EVERYTIME I GO THERE I GET GOOD FRIENDLY More

by skydiver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NOE,OIL CHANGE MECHANIC TOTALLY DEDICATED SATISFACTION, FRIENDLY AND PROFESSIONALISM.. ESPECIALLY AT SERVICE, JUAN BUENTELLO, TOTALLY PROFESSIONAL AND GREAT PERSON.
May 27, 2018

Excellent The staff was were very friendly and professional. The service tech came up and told me of other issue he noticed and wanted to bring them up to my at More

by rcanales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Lee
May 19, 2018

Xfer To Lithia Jury’ Out on final review until after full transfer from Access. As exclusive Lincoln owner since 2003, the “special treatment” enjoyed in the past i More

by Doug
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t know
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