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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.4
1,659 Reviews

1,659 Reviews of Access Ford of Corpus Christi - Service Center

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November 24, 2024

My car had more than 1800 more miles on it at delivery than was reported when I purchased it. More

by diannajo217
Recommend Dealer
No
Employees Worked With
Scott Young
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2024

Mr Lerma was a great and knowledgeable salesman. He helped me out with any questions I had regarding the purchase of my vehicle. I highly recommend Mr. Lerma with your purchase of a new or used vehi More

by Juarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Access Ford of Corpus Christi responded

Juarez, we're delighted to hear that Mr. Lerma provided you with such knowledgeable and helpful service at Access Ford of Corpus Christi! Thank you for recommending him, and enjoy your new vehicle!

November 23, 2024

I brought in my truck for service, it had no check lights on, no check engine or anything else. When I got it back, my dashboard was lit up like a Christmas tree. They were supposed to contact me the next mo More

by TomK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa
November 21, 2024

Attentive and professional. Provided timely service without an appointment. Provided suggestions for additional services and provided a written copy of services and recommendati More

by BETOANDALMAMARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Access Ford of Corpus Christi responded

We're glad to hear that our team at Access Ford of Corpus Christi provided attentive and professional service. Thank you for sharing your experience with us!

November 21, 2024

Thanks to everyone and Terry they did a good help they always help me when I need something More

by YOLANDAVILL61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Access Ford of Corpus Christi responded

Thank you for the kind review. We’re glad Terry and the team at Access Ford of Corpus Christi were able to assist you when needed. We appreciate your trust and look forward to helping you again.

November 21, 2024

Firestone said battery are very good I have warranty I puzzled they said sound like rip off me More

by MEGAN.HUNT62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Access Ford of Corpus Christi responded

Megan, thank you for sharing your feedback. I’m sorry to hear that you’re feeling puzzled about the battery situation. We strive to provide the best service and value for our customers, and I’d like to understand more about your experience to ensure we can address any concerns you may have. Please feel free to reach out to me directly at adamrodriguez@lithia.com so we can discuss this further. Thank you, Adam Rodriguez Service Manager adamrodriguez@lithia.com

November 20, 2024

Adrian Rodriguez did an awesome job keeping me I for on what was going on and of anything else needed to be fixed on my truck. Everything was handled in a very timely manner. Thanks for everything More

by MARIN.RONNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Rodriguez 5 Stars
Nov 21, 2024 -

Access Ford of Corpus Christi responded

Marin, we're delighted to hear that Adrian provided you with excellent service at Access Ford of Corpus Christi. Thank you for sharing your experience and trusting us with your truck!

November 20, 2024

Kind and professional with Excellent service rep took care of me and my vehicle needs. More

by ACOSTAJRT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Access Ford of Corpus Christi responded

Thank you for the 5-star review! We’re thrilled to hear our service rep at Access Ford of Corpus Christi provided kind, professional, and excellent care for you and your vehicle. We look forward to serving you again!

November 19, 2024

I just take it in to service on my time and they get it done. Thank you. More

by JOAT1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
Nov 20, 2024 -

Access Ford of Corpus Christi responded

Thank you for the great review! We're glad to hear our service team at Access Ford of Corpus Christi could accommodate your schedule and get the job done. We look forward to serving you again!

November 18, 2024

Adrian was very professional. He explained the process. After the diagnostic was done, he went over the results and explained everything. When I went to pick up the car, he was at More

by Billymi101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian ( in did not get his last name )
Nov 18, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience with us at Access Ford of Corpus Christi! We're glad to hear that Adrian and our team provided professional service and clear communication. We appreciate your feedback, and we'll make sure the entire team knows about it!

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