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Access Ford of Corpus Christi - Service Center

Corpus Christi, TX

4.6
1,852 Reviews

1,852 Reviews of Access Ford of Corpus Christi - Service Center

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September 22, 2025

Always friendly, knowledgeable and explains everything I highly recommend Shaun My family also enjoys doing business an Access Ford More

by NOEMAIL20
Recommend Dealer
Yes
Employees Worked With
Shaun
September 21, 2025

Great service writer,stubborn technician, who did not end up fixing my problem. Then find out after I pay 600 dollars that ford would of covered under customer satisfaction campaign More

by ndigreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Access Ford of Corpus Christi responded

Thank you for sharing your feedback. I regret to hear about the confusion regarding coverage and the outcome of your service visit. I’d like the opportunity to review the details of your service and ensure any future issues are handled correctly. Please reach out to me directly at jaywilliams@lithia.com. Thank you, Jay Williams Fixed Operations Director jaywilliams@lithia.com

September 18, 2025

The reason I chose adding an oil change plan when I bought my car is because access ford makes the process very quick and easy. More

by ART_SAVANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Sep 18, 2025 -

Access Ford of Corpus Christi responded

Thanks for your feedback! We appreciate your business and we look forward to seeing you at your next oil change! See you around, Access Ford of Corpus Christi.

September 18, 2025

It was good and prompt they even topped off the fluid levels. It was quite a bit expensive this time around, good service. More

by Trevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hudson
Sep 19, 2025 -

Access Ford of Corpus Christi responded

Thank you for choosing Access Ford of Corpus Christi and sharing your feedback, Trevino! We are glad the service was good and prompt. We hope you revisit us.

September 17, 2025

Very friendly atmosphere with qualified service employees. Continuous updates on work status while working on vehicle More

by DIANA.GONZALEZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
Sep 17, 2025 -

Access Ford of Corpus Christi responded

Diana, we're glad to hear about your positive experience with our team at Access Ford of Corpus Christi Service Center. Thank you so much for sharing your feedback!

September 17, 2025

My truck was in the shop for a month. I had to initiate a phone call or stop by to get any updates at all. I was truly disappointed in the lack of communication. More

by Red Raider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Access Ford of Corpus Christi responded

Thank you for sharing your feedback. I regret to hear about the lack of communication during your vehicle’s service. Keeping our customers informed is very important, and I’d like the opportunity to review the details of your visit and address your concerns directly. Please reach out to me at jaywilliams@lithia.com at your convenience. Thank you, Jay Williams Fixed Operations Director jaywilliams@lithia.com

September 13, 2025

Friendly great customer service. Clean. Helpful. Great atmosphere. Helpful. Reliable. On time. Safety. Walked me to my vehicle. More

by carmelrodriguez67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Access Ford of Corpus Christi responded

Thank you for giving kudos to our team at Access Ford of Corpus Christi! We hope to work with you again in the future. Safe travels!

September 13, 2025

We walked thru the service door and immediately Shaun asked how we were and how could he help us. We told him our concern and he was familiar with it. He also notified us about a recall on our Edge! Afte More

by Bunnymo202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hudson
Sep 15, 2025 -

Access Ford of Corpus Christi responded

Thank you for sharing your positive experience with Shaun and our service team! We are thrilled to hear that you always choose Access Ford of Corpus Christi for our professionalism and genuine concern. We're here whenever you need us next! Safe travels!

September 12, 2025

New guy I liked. Had a bad experience a few years ago. This guy was very nice More

by TIEMANN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience! We’re glad to hear this visit was a positive one and that our team at Access Ford of Corpus Christi made a great impression. We look forward to serving you again!

September 12, 2025

That got my A/C working again which makes me very happy and satisfied customer More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun
Sep 12, 2025 -

Access Ford of Corpus Christi responded

Will, thank you for the 5-star review! We’re so glad our team at Access Ford of Corpus Christi was able to get your A/C working again and have you back on the road comfortable. We truly appreciate your business!

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