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Access Ford of Corpus Christi

Corpus Christi, TX

Overview
Employees
Reviews
Vehicles
4.4
2,300 Reviews
Access Ford of Corpus Christi - Proudly supplying new Ford models in Corpus Christi, Texas. Whether you're from Corpus Christi, Alice, Robstown, Sinton, Orange Grove or anywhere in between, you can rest assured that when you shop for a new or used Ford, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Ford lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, we continue to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Ford parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you visit Access Ford of Corpus Christi you can have your Ford wishes granted. And let's face it: you deserve nothing less. Located on 3680 U. S. Highway 77 in Corpus Christi, Texas, we know our job isn't finished until you're completely satisfied.
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3680 U.S. 77 Access Road

Corpus Christi, TX

78410

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Showing 2,300 reviews

May 20, 2024

Advisor was very friendly and explained everything to me on how long it would take More

by AGARCIA54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience with us! We're thrilled to hear that the advisor at Access Ford of Corpus Christi was very friendly and took the time to explain everything to you, including how long it would take. Your feedback is greatly appreciated, and we're glad to have met your expectations. We hope to continue providing excellent service and look forward to serving you again in the future!

May 18, 2024

It was okay, my car was in service for over 2 months. How to take it back for some noise, which was their fault? There was parts that still needed to be put back on the car. After they told me the vehicl More

by EDWARDFLORES2011
Recommend Dealer
No
Employees Worked With
Adrian
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May 21, 2024 -

Access Ford of Corpus Christi responded

Edward, we're sorry to learn about the extended service time and subsequent issues you experienced with your vehicle. This is not indicative of our usual standards, and we apologize for any inconvenience caused. We'd like to discuss this further so that we can address these concerns directly - please reach out at your earliest convenience. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

May 18, 2024

They were very excellent and good at notifying me about my car and where it was at More

by Camille alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Access Ford of Corpus Christi responded

Camille, thank you for your kind words! We're thrilled to hear that our team at Access Ford of Corpus Christi provided you with excellent service and kept you well-informed about your car. Keeping our customers updated is a top priority for us, and it’s great to know we met your expectations. We look forward to serving you again!

May 18, 2024

Great and friendly staff! ! They did a great job on my vehicle and they even came to my school! More

by Chris V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Access Ford of Corpus Christi responded

Thank you for your five-star review, Chris! We're happy to hear that you had a great experience with us at Access Ford of Corpus Christi, and we look forward to seeing you again next time. Safe travels!

May 17, 2024

Great customer service and wonderful to work with. Glad we could make a deal work for our family More

by RBRUMBLOW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Bolster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Person
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesika Mejorado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nichole Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback! At Access Ford of Corpus Christi, providing excellent customer service and ensuring our customers find the perfect deal for their needs is our top priority. We're glad to hear that we could make it work for your family. Your satisfaction is important to us, and we appreciate your business.

May 16, 2024

Poor communication. Customer service is mediocre at best. No follow up, work not completed. Very poor communication. More

by R.jayme
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 20, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your concerns. We strive for excellent communication and customer service, so I'm sorry to read about your experience. Please reach out directly if you're open to discussing this further so we can work towards a resolution together. Thank you, Adam Rodriguez - Service Manager - adamrodriguez@lithia.com

May 16, 2024

All is good they came out to my house to deliver two parts which I have been waiting since We October and still waiting for one more part More

by Oscar Zepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Marks
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Access Ford of Corpus Christi responded

Oscar, we appreciate your patience as we work to get that last part delivered. We're glad our team at Access Ford of Corpus Christi could assist with the first two parts! Thank you for sharing your experience.

May 15, 2024

Access Ford has always been very professional, courteous and just a good all around experience. Access Ford is the number one dealership in Corpus Christi. More

by DONALD.MURPHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandra Carson, Sales 5 star rating
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May 15, 2024 -

Access Ford of Corpus Christi responded

Donald, we're so glad to know you've had consistently good experiences with us at Access Ford of Corpus Christi. Thank you for your support and kind words!

May 15, 2024

I have been a customer for a long time and Ricky Lerma is salesman and they treat me good More

by GSHINOJOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Access Ford of Corpus Christi responded

It's wonderful to hear about your long-standing loyalty to Access Ford of Corpus Christi, and we're glad to know that Ricky has consistently provided you with excellent service. We value your continued support and aim to maintain the high standards that have kept you satisfied throughout your time with us. Thank you for choosing Access Ford, and please don't hesitate to reach out if you need anything in the future.

May 14, 2024

Service person was very accommodating to my needs! My service was done on Wednesday and my mom passed away Thursday morning, I was so glad my repair was done ❤️ More

by WMELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Access Ford of Corpus Christi responded

We're glad to know that our team at Access Ford of Corpus Christi was able to accommodate your needs during such a difficult time. Our thoughts are with you and we appreciate the kind words about our service department.

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