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Access Ford of Corpus Christi

Corpus Christi, TX

Overview
Employees
Reviews
Vehicles
4.5
2,368 Reviews
Access Ford of Corpus Christi - Proudly supplying new Ford models in Corpus Christi, Texas. Whether you're from Corpus Christi, Alice, Robstown, Sinton, Orange Grove or anywhere in between, you can rest assured that when you shop for a new or used Ford, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Ford lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, we continue to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Ford parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you visit Access Ford of Corpus Christi you can have your Ford wishes granted. And let's face it: you deserve nothing less. Located on 3680 U. S. Highway 77 in Corpus Christi, Texas, we know our job isn't finished until you're completely satisfied.
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3680 U.S. 77 Access Road

Corpus Christi, TX

78410

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Showing 2,368 reviews

September 10, 2024

Great service! Made appointment online which could not be located when I arrived. They fit me in and kept me updated along the way. More

by Zachj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
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Sep 11, 2024 -

Access Ford of Corpus Christi responded

Thank you for the five-star review! We’re glad we could fit you in and keep you updated despite the mix-up. We look forward to seeing you again next time at Access Ford of Corpus Christi.

September 07, 2024

The service advisor Shaun was very friendly. I only trust Access Ford to do the maintenance on my 2023 F-150. More

by BRUNNERJAMES90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hudson
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Sep 09, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that Shaun provided friendly service and that you trust Access Ford of Corpus Christi for your F-150's maintenance. Thank you for the great feedback!

September 06, 2024

Working with Access Ford was great. Everything happened as promised. Staff I dealt with were outstanding. More

by MCOLLINS5214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that your experience with Access Ford of Corpus Christi was smooth and the staff met your expectations. Thank you for sharing!

September 06, 2024

Always a pleasure dealing with my team of professionals! Thanks for bei g there foe us! More

by Carlapower123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Access Ford of Corpus Christi responded

Carla, thank you for the wonderful feedback! We’re thrilled to hear that you had a great experience with our team at Access Ford of Corpus Christi. It’s always our pleasure to serve you, and we appreciate your continued trust in us.

September 06, 2024

We had No issues. Thank you for getting our vehicle done in a timely manner. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Sep 09, 2024 -

Access Ford of Corpus Christi responded

Thank you for your feedback! We're glad everything went smoothly and that we were able to get your vehicle serviced in a timely manner. We appreciate your business and look forward to serving you again at Access Ford of Corpus Christi!

September 04, 2024

Customer service is top tier! I was informed of every step in the proccess. Melissa my advisor made sure my vehicle was looked at in a timely manner and treated me like family all More

by Maria Castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa Garcia , Alejandro Castillo
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Sep 05, 2024 -

Access Ford of Corpus Christi responded

Thank you for your kind words, Maria! We’re thrilled to hear that you had a top-tier customer service experience with us at Access Ford of Corpus Christi. It’s wonderful to know that Melissa and our team were able to address all your concerns and provide you with quality work. We look forward to seeing you again next time. Safe travels!

September 03, 2024

Prompt,friendly and excellent service! Staff is very knowledgeable, friendly and accommodating. Would highly recommend this dealership!!! More

by TBUSEN9788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bel
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Sep 03, 2024 -

Access Ford of Corpus Christi responded

Thank you for the glowing review! We're delighted to hear that our team at Access Ford of Corpus Christi provided prompt and excellent service. We appreciate your recommendation!

September 03, 2024

As soon as I got to the dealership I was met with excellent customer service throughout! More

by OM65729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Taylor (Excellent)
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Sep 04, 2024 -

Access Ford of Corpus Christi responded

Thank you so much for your great review! We’re delighted to hear that you received excellent customer service from start to finish. We appreciate you taking the time to share your experience and look forward to assisting you again in the future.

September 03, 2024

Poor customer service. 7 weeks is unacceptable. General Manager never called me.Adrian never got me a rental car. More

by JAVAJOEM3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrian Rodriguez
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Sep 05, 2024 -

Access Ford of Corpus Christi responded

Thank you for your feedback. I regret to hear about the extended delay and the challenges you’ve faced with securing a rental car. This isn't the experience we aim to provide, and I understand your frustration. I would appreciate the opportunity to discuss this further and work towards a solution. Please contact me directly at adamrodriguez@lithia.com. Thank you, Adam Rodriguez Service Manager adamrodriguez@lithia.com

September 03, 2024

Not very good experience at this dealership wouldn’t get another vehicle at this dealership and would not recommend anyone else to buy for this dealership More

by RGONZALEZ8910
Recommend Dealer
No
Employees Worked With
Scott Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience. I regret to hear that your experience did not meet your expectations. We aim to provide the best service possible, and it’s disappointing to learn that we fell short in your case. I would appreciate the opportunity to discuss your experience further and see how we can make things right. Please feel free to reach out to me directly at ggonzales@lithia.com. Thank you, Golden Gonzales Sales Manager ggonzales@lithia.com

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