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Access Ford of Corpus Christi

Corpus Christi, TX

4.5
2,366 Reviews
Access Ford of Corpus Christi - Proudly supplying new Ford models in Corpus Christi, Texas. Whether you're from Corpus Christi, Alice, Robstown, Sinton, Orange Grove or anywhere in between, you can rest assured that when you shop for a new or used Ford, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Ford lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, we continue to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Ford parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you visit Access Ford of Corpus Christi you can have your Ford wishes granted. And let's face it: you deserve nothing less. Located on 3680 U. S. Highway 77 in Corpus Christi, Texas, we know our job isn't finished until you're completely satisfied.
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3680 U.S. 77 Access Road

Corpus Christi, TX

78410

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Showing 2,366 reviews

October 18, 2024

Very happy with the courtesy and respectfulness of the service department. Very helpful and clear with the services they are performing, Tks! More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service writers…
Oct 21, 2024 -

Access Ford of Corpus Christi responded

Rudy, we're delighted to hear that our service department at Access Ford of Corpus Christi provided you with courteous and respectful assistance. Thank you for the kind words!

October 18, 2024

How is treating very well they kept me informed on the work that they were doing how it was going and so I was very very pleased More

by CAROLYN.HOELSCHER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Rodriguez
Oct 21, 2024 -

Access Ford of Corpus Christi responded

Carolyn, we're delighted to hear that you were pleased with the service at Access Ford of Corpus Christi. Keeping our customers informed is a top priority for us! Thank you for sharing your experience.

October 18, 2024

Took our van in for a 4 hour $400 diagnostics test ONLY. ..came out with a $2700 bill. Drove my van in and couldn't drive it out because they disassembled it. From the beginning to the end there was 0 custom More

by RAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Rodriguez, Golden Gonzalez, Jeff (sales manager), Jason (shop foreman), Adrian Rodriguez
Oct 22, 2024 -

Access Ford of Corpus Christi responded

Thank you for taking the time to share your feedback. I regret to hear about the issues you encountered during your recent service visit. It's certainly not our standard for you to feel disrespected or left without clear communication regarding your vehicle's repairs. I would like the opportunity to discuss this further and address any misunderstandings or errors that may have occurred. Please feel free to reach out to me directly at adamrodriguez@lithia.com, and I will personally ensure this matter is looked into. Best regards, Adam Rodriguez Service Manager

October 18, 2024

This dealership did warranty repairs on my vehicle, then double dipped and charged me the over amount that warranty would not cover. I have worked in a dealership atmosphere for over 13 years, who I file w More

by stephfsch2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Rodriguez
Oct 22, 2024 -

Access Ford of Corpus Christi responded

Hi Steph, Thank you for taking the time to share your concerns. I regret to hear about your dissatisfaction with the charges. Our goal is to always provide transparent and fair service. Warranty claims should not result in unexpected costs for the customer, and I apologize if there was any miscommunication or misunderstanding in this instance. I would appreciate the opportunity to look into this further and address the issue. Please reach out to me directly at adamrodriguez@lithia.com, and I’ll work to resolve this matter promptly. Best regards, Adam Rodriguez Service Manager

October 17, 2024

Fast service, good communication, friendly employee's, good people skills, handle their business, easy communication More

by Ayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Access Ford of Corpus Christi responded

Ayala, we're delighted to hear you had a positive experience with our team at Access Ford of Corpus Christi! Thank you for highlighting the fast service and good communication. We appreciate your feedback!

October 17, 2024

Kept me informed of running late and called when they were on the way they were friendly and answered any questions More

by RACHELDOZIER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Oct 18, 2024 -

Access Ford of Corpus Christi responded

We're glad to hear that our team at Access Ford of Corpus Christi kept you informed and provided friendly service. Thank you for sharing your experience with us!

October 17, 2024

Juan and Melisa went above and beyond for my concerns and extra requests. Thank you both for going the extra mile. More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melisa Garcia
Oct 18, 2024 -

Access Ford of Corpus Christi responded

Wendy, we're delighted to hear that Juan and Melisa exceeded your expectations at Access Ford of Corpus Christi. Thank you for sharing your experience with us!

October 14, 2024

Appreciate the flexible scheduling and the quick response when dropping off and picking up our vehicle. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Oct 15, 2024 -

Access Ford of Corpus Christi responded

Robert, we're glad to hear that our team at Access Ford of Corpus Christi could accommodate your schedule and provide a quick service experience. Thank you for choosing us!

October 14, 2024

Access Fords mobile service did an awesome job in a timely manner getting the routine maintenance done on my truck! More

by JAMESMENDEZ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisabel Gonzales
Oct 15, 2024 -

Access Ford of Corpus Christi responded

James, we're delighted to hear that our mobile service team at Access Ford of Corpus Christi provided you with timely and efficient maintenance. Thank you for the positive feedback!

October 13, 2024

Experience was not good with sales team, they increased the price after reach there and they promised me mat but still struggling for mat. More

by MAM_MANISH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jacob
Oct 15, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience. We aim to provide transparent pricing and honor all commitments made to our customers, so I’m sorry to hear if this wasn’t the case for you. We also want to ensure that any promised items, like the mat, are fulfilled. Please reach out to me at ggonzales@lithia.com so we can resolve this issue for you. Thank you, Golden Gonzales Sales Manager ggonzales@lithia.com

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