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Access Ford of Corpus Christi

Corpus Christi, TX

Overview
Employees
Reviews
Vehicles
4.5
2,366 Reviews
Access Ford of Corpus Christi - Proudly supplying new Ford models in Corpus Christi, Texas. Whether you're from Corpus Christi, Alice, Robstown, Sinton, Orange Grove or anywhere in between, you can rest assured that when you shop for a new or used Ford, you're shopping for quality and reliability, no matter which model appeals to you. Qualifying for a loan or Ford lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car. Once you're behind the wheel as an owner, we continue to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Ford parts, so you can count on solid routine maintenance and timely repairs when they're needed. When you visit Access Ford of Corpus Christi you can have your Ford wishes granted. And let's face it: you deserve nothing less. Located on 3680 U. S. Highway 77 in Corpus Christi, Texas, we know our job isn't finished until you're completely satisfied.
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3680 U.S. 77 Access Road

Corpus Christi, TX

78410

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Showing 2,366 reviews

October 23, 2024

Access ford has done a great job in helping maintain my truck and working with my warranty to keep my truck running. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa
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Oct 24, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that our team at Access Ford of Corpus Christi has been able to assist with maintaining your truck and working with your warranty. Thank you for trusting us!

October 23, 2024

Great communication and fast service. Shawn called and double checked with me to make sure the service was completed in a timely manner More

by BIGBERG75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
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Oct 24, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that Shawn provided excellent communication and efficient service at Access Ford of Corpus Christi. Thank you for sharing your experience with us!

October 22, 2024

As for the Financial officer Diana Castillo, she sold me GPS tracking device , she stated that was free of charge, fee was $799.00 , extended warranty for $4000.00 , I was not happy with her, I would never More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Access Ford of Corpus Christi responded

Thank you for sharing your experience with us. I appreciate you bringing this to my attention. I want to assure you that we would never mislead our customers regarding pricing or claim that something is free when it is not. All pricing, including any additional products, is clearly broken down and discussed before you sign any agreements. Your feedback is important, and I will ensure that it is addressed with our team to prevent such misunderstandings in the future. If you would like to discuss this matter further, please reach out to me directly at jeffreyslaughter@lithia.com. Your satisfaction is important to us, and we’d like the opportunity to resolve this issue. Best regards, Jeffrey Slaughter General Sales Manager jeffreyslaughter@lithia.com

October 22, 2024

They did a good job work done in timely manner. Service advisor kept me informed More

by Phydeaux88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Access Ford of Corpus Christi responded

Thank you for your positive feedback! We're thrilled to hear that our team at Access Ford of Corpus Christi provided timely service and kept you informed throughout the process. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future!

October 20, 2024

Melisa was an excellent representative. She kept working until the extended warranty covered the repairs. She kept me informed throughout the process More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melisa
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Oct 21, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that Melisa provided excellent service and kept you informed during your visit at Access Ford of Corpus Christi. Thank you for sharing this positive experience with us!

October 20, 2024

Great service and Great customer service, Great communication when needed help with issues with vehicle. More

by Santana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear you had a positive experience with our team at Access Ford of Corpus Christi! Thank you for highlighting the great service and communication. We're here whenever you need us!

October 20, 2024

Good communication with small change to appointment time. Quick service with software update. Very personable. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Buentello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Access Ford of Corpus Christi responded

Karen, we're delighted to hear about your positive experience with our team at Access Ford of Corpus Christi. Thank you for highlighting the efficient service and communication!

Oct 21, 2024 -

Karen responded

Primary technician was Benito Juarez. Thanks again.

Oct 21, 2024 -

Access Ford of Corpus Christi responded

Thank you for the additional information, Karen! We're thrilled to hear that Benito Juarez provided you with such great service during your visit. His dedication to customer satisfaction is truly appreciated. If you have any more feedback or questions, feel free to share!

October 19, 2024

Wish I could give it 0 stars. Lacked the simplest thing you can give a customer which is communication. (Mainly sales associate Terry) I can’t wait to tell everybody I know to tak More

by XAVIERMARTINEZ0923
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rick Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Golden Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Access Ford of Corpus Christi responded

Thank you for your feedback, Xavier. I'm truly sorry to hear about your experience with communication during your visit. We value our customers and strive for transparency in all our interactions. I understand your frustration, and I would appreciate the opportunity to address your concerns directly. Please reach out to me at ggonzales@lithia.com so we can work towards a resolution. Best regards, Golden Gonzales Sales Manager ggonzales@lithia.com

October 19, 2024

Texted me every update with the truck and parts and update from the extended warranty More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Rodriguez
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Oct 21, 2024 -

Access Ford of Corpus Christi responded

Thank you for your five-star review! We're thrilled to hear that our team at Access Ford of Corpus Christi kept you updated on your truck and parts, as well as the extended warranty. Communication is key, and we're glad we could provide that for you. We appreciate your feedback and look forward to assisting you again in the future!

October 18, 2024

Melissa went above and beyond for my vehicle. I was informed about the status throughout the whole repair. I reccomend access ford to anyone i know because they treat me like family!! More

by Castillo159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Garcia
Report | Print
Oct 18, 2024 -

Access Ford of Corpus Christi responded

We're delighted to hear that Melissa provided exceptional service and kept you informed during your vehicle repair at Access Ford of Corpus Christi. Thank you for recommending us, and we're thrilled to have earned a spot in your automotive family!

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