Back

Academy Ford

Laurel, MD

4.8
388 Reviews

13401 Baltimore Ave.

Laurel, MD

20707

Directions

By Type

Showing 388 reviews

January 25, 2026

My experience in the service dept was good. Andrew was attentive and easy to work with. I appreciate him saving me $ on my repair bill. More

by Darenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 26, 2026 -

Academy Ford responded

Hi Darenda, we're pleased to hear Andrew took such good care of you. Thank you for choosing Academy Ford Sales and for sharing your feedback. We hope to see you again soon!

January 14, 2026

Very helpful with the paper work . Very good with up front priceing .very nice sales lady. More

by laurelravens45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales lady
Jan 14, 2026 -

Academy Ford responded

Hi thanks so much for taking the time to leave Academy Ford Sales a great review!

January 01, 2026

I Allen McCannon, really like the service I get when I Come to Academy Ford. I have used this service since way back I first started in 2007 with my 2005 Escape, the place looks much better today than it More

by mcc7439m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek, the cash lady who is no longer there
Jan 05, 2026 -

Academy Ford responded

Hi Allen, thanks for sharing your feedback about Derek and the rest of our team. We truly appreciate your kind words and hope to work with you again in the future! We will see you next time here at Academy Ford Sales!

December 23, 2025

This is my third truck purchase at Academy. I could have gone anywhere, but it was worth the trip to do business with them. More

by Darryl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diap and Silverman for sales.
Dec 23, 2025 -

Academy Ford responded

Darryl, thank you for sharing your five-star review! We truly appreciate your continued business. See you next time at Academy Ford Sales!

December 23, 2025

Revising my previous review. Great service, no complaints, looking forward to future easy servicing through Academy Ford More

by A.davis9495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Davis
Dec 24, 2025 -

Academy Ford responded

We’re so happy to hear your feedback! Thank you for choosing Academy Ford Sales and we look forward to serving you in the future!

December 19, 2025

as a customer at ACADEMY FORD for close to 30 years I’ve always been very happy with my dealings with ACADEMY FORD and DEREK WATSON. I was helping me out many many times I appreciate Mr. Watson helping me a More

by mansher20
Recommend Dealer
Yes
Employees Worked With
DEREK WATSON
Dec 22, 2025 -

Academy Ford responded

Thank you for your loyalty and kind words about Marty at Academy Ford Sales! We truly value your longtime business and we're grateful for the chance to assist you.

December 11, 2025

As always the bests experience you all go the extra mile to get thing's done and do it right More

by jgaylor59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Dec 11, 2025 -

Academy Ford responded

Thank you for reviewing Academy Ford Sales! It was so kind of you to share your experience!

December 09, 2025

Excellent customer service and very knowledgeable and respectful staff, bought the vehicle from them as well More

by Ezzat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Dec 10, 2025 -

Academy Ford responded

Hi Ezzat, thank you for choosing Academy Ford Sales and for sharing your experience purchasing a vehicle with our team. We appreciate your business and we hope to see you down the road!

December 04, 2025

Jennifer and the team were very good. Russ and Tom all helped with everything making sure the truck was right and ready to go when I picked it up More

by jgaylor59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer, Russ, Tom
Dec 04, 2025 -

Academy Ford responded

We're glad Jennifer, Russ, and Tom were so helpful! Thank you for choosing Academy Ford Sales and sharing your experience. Enjoy your new truck!

November 28, 2025

My experience here was very good. Everyone at the dealership was really nice and made for a smooth day. More

by Whereisthecheese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Russel
Dec 01, 2025 -

Academy Ford responded

Thank you for sharing your experience with us! We appreciate your business. Have a wonderful day! - The Academy Ford Sales Team

1
...