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Academy Ford

Laurel, MD

4.8
348 Reviews

13401 Baltimore Ave.

Laurel, MD

20707

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Showing 348 reviews

June 17, 2025

Fue una experiencia super bien poder comprar mi f250 , la vendedora que me atendio tuvo una comunicacion super clara y me explore todo pique quería saber hacerca del carro que buscaba , creo que si la boy More

by Jenrysanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Espinoza
Jun 18, 2025 -

Academy Ford responded

Jenry, nos alegra saber que tuvo una experiencia tan positiva con nuestro equipo en Academy Ford Sales. Gracias por considerar recomendarnos y esperamos verle de nuevo para futuras compras!

June 05, 2025

Came in for oil change, oil got changed, took 90 min. Made some good suggestions for tire nuts More

by Devendra_Latchman
Recommend Dealer
Yes
Employees Worked With
Andy
Jun 06, 2025 -

Academy Ford responded

Seeing your review of Academy Ford Sales made our day. Thank you, Devendra!

June 05, 2025

Excellent customer service. Mr. Powell is friendly, professional, and helpful. He provides good communication and is able to get our vans back on the road as soon as possible. More

by AcademyCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Powell
Jun 06, 2025 -

Academy Ford responded

Thank you for sharing your positive experience with Mr. Powell and the team at Academy Ford Sales! We're delighted to hear that our customer service met your expectations and got your vans back on the road quickly. We appreciate your support!

June 05, 2025

Derek is without question one of the most professional and polite person I have met. He makes certain the customers are taken care of, he keeps you informed. I appreciate his hard work every time I show u More

by JSmet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Jun 06, 2025 -

Academy Ford responded

We're delighted to hear that Derek consistently provides you with exceptional service at Academy Ford Sales. Thank you for recognizing his dedication and professionalism!

May 30, 2025

They listen to the description of the issue, provide Excellent communication and detailed analysis. High quality work. Full explanation of cost and charges. More

by AndrewK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Watson
May 30, 2025 -

Academy Ford responded

Andrew, we're delighted to hear that you appreciated the communication and detailed service at Academy Ford Sales. Thank you for recognizing our team's efforts in providing high-quality work!

May 28, 2025

Excellent service. No complaints. Will highly recommend them to any Ford owner. Great customer service 👏 More

by nnomaddison2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 28, 2025 -

Academy Ford responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Academy Ford Sales provided excellent service. We appreciate your recommendation and look forward to serving you again in the future!

May 22, 2025

Honest. Easy to communicate and fast work. He informed me on what was wrong with the car and answered any questions I had. More

by cdorcey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
May 22, 2025 -

Academy Ford responded

We're delighted to hear that you had a positive experience with our team at Academy Ford Sales. Providing honest communication and efficient service is what we strive for, so thank you for sharing your feedback!

May 19, 2025

Awesome service. Great prices. Love the shuttle and delivery service. Comfortable seating area. Highly recommend More

by termapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy and shuttle drivers
May 20, 2025 -

Academy Ford responded

Thank you for the fantastic feedback! We're delighted to hear that you enjoyed our services and amenities at Academy Ford Sales. Your recommendation means a lot to us!

May 15, 2025

Great service. I always have my oil change at Academy Ford. The staff is helpful and nice More

by Ramabageot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
May 16, 2025 -

Academy Ford responded

We appreciate your business and your review! Thanks from the Academy Ford Sales Team, Ramabageot!

May 09, 2025

They are good in what they are doing and I left my car in the workshop 5 days after they called me that my car is ready but for my surprised, they didn’t charge me for storage fee because I wasn’t around aft More

by tommyking75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
May 09, 2025 -

Academy Ford responded

We're delighted to hear about your positive experience with Academy Ford Sales! It's great that our team could accommodate you without a storage fee. We appreciate your feedback and look forward to serving you again in the future!

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