Academy Ford
Laurel, MD
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Drop off was fast and easy. Service advisor called me with his findings in about 90 minutes. Car was ready about three hours after I decided what I wanted them to do. Everything Service advisor called me with his findings in about 90 minutes. Car was ready about three hours after I decided what I wanted them to do. Everything was done as promised. Great experience. More
Friendly customer service and thorough inspection of requested service was provided. I’ve utilized this dealership for about a year and have no chief complaints. requested service was provided. I’ve utilized this dealership for about a year and have no chief complaints. More
The Service Manager and Technician provided efficient 5-Point Inspection: The Works was expertly carried out. Upon making a request for the oil change, I was told that I would receive the Multi Point Ins 5-Point Inspection: The Works was expertly carried out. Upon making a request for the oil change, I was told that I would receive the Multi Point Inspection. Also, the technician discovered that there was a nail in one of the tires that caused a drop in tire pressure. The nail was removed, and the tire was given a plug. They also checked to see whether any light bulbs were in need of replacing. I am very satisfied with the outcome of the work along with the 10% discount! More
The service technicians were very friendly and professional. The service was performed within a timely manner. Having the service performed at home while I was off saved me time and money!! Did n professional. The service was performed within a timely manner. Having the service performed at home while I was off saved me time and money!! Did not have to wait for the service to be performed at the dealership. More
I received attentive and friendly service. All my needs were met with professionalism and a smile. I left feeling valued and appreciated, eager to return for future visits. All my needs were met with professionalism and a smile. I left feeling valued and appreciated, eager to return for future visits. More