Academy Cars
Lawrence, KS
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24 Reviews of Academy Cars
pontiac torrent Great dealership i will buy a car from them again. The sales lady did everything sge could to get the terms that worked for me Great dealership i will buy a car from them again. The sales lady did everything sge could to get the terms that worked for me More
Great, helpful staff... Happy customer!!! The staff at academy cars were friendly, knowledgeable and understanding when it came to my car buying needs. Even though I didn't get exactly what I The staff at academy cars were friendly, knowledgeable and understanding when it came to my car buying needs. Even though I didn't get exactly what I was hoping to buy I still left with purchasing a vehicle lowered my payments and insurance premiums got a really good deal for my money. I recommend this dealership because they take their time and explain everything to you!! More
My partner and I went to academy cars to talk to Bill about a truck we saw on line, he was friendly and answered every question we had. He then took us out so we could drive it, and he showed us every b about a truck we saw on line, he was friendly and answered every question we had. He then took us out so we could drive it, and he showed us every button, and switch on the dash, and all the storage in the cab of the truck then we walked around it and he went over every inch of the truck and in my opinion he knew the truck and explained everything thing about it as if we were a member of his own family. We were very impressed and bought the truck! Thanks Bill you were awesome. Oh and thanks for the cookies and cinnamon rolls!. More
BEWARE OF SERVICE DEPARTMENT! I had a rack and pinion put on my vehicle a couple of months ago, and upon getting it back, my vehicle has had a knocking noise when braking. I took it back to the the service d on my vehicle a couple of months ago, and upon getting it back, my vehicle has had a knocking noise when braking. I took it back to the the service department repeatedly (atleast 5 times), they even ordered what they called a "special tool", and they still were not able to find the cause of the knocking noise. Finally I gave up and eventually took my vehicle to Briggs auto, and they diagnosed the problem immediately: Academy Cars had loosened the cradle to install the rack and pinion and failed to tighten it back up, therefore it was moving back and forth upon moving and breaking. I called Academy Cars multiple times to tell them about their mistake, and everytime I called they told me they would speak with their people and get back to me. Well guess what, they never got back to me. I spoke with Lizz, very rude, no call back. Vanessa, very friendly, but still no call back and finally Debbie, whom is in management....and still no call back. Obviously they DO NOT care about their customers, and their service department is incompetent. DO NOT go here unless you would like to get a vehicle back that may possibly be loose and fall apart. Sorry but I'm telling it the way it is, I had to pay over $100 bucks to diagnose and fix a problem that this shop caused...and all I wanted was someone to atleast get back with me about the issue but that was too much to ask. This service department should not be in business. More