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Academy CDJR - Service Center

Tipton, IN

4.3
156 Reviews

156 Reviews of Academy CDJR - Service Center

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September 07, 2024

Took 1 hour and 15 minutes plus to do a oil. change and tire rotation. I called afterwards and was told that they were shorthanded. It would have been nice to know ahead of time More

by christyw3393
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Fox
Oct 14, 2024 -

Academy CDJR responded

Hello, I deeply apologize for the less than par experience with us. Please reach out to our Service Manager Matt Murphy at matthew.murphy@drivechariot.com with any additional comments or concerns. Thank you for taking the time to let us know how we did!

September 07, 2024

Very disappointing. I loved the salesman but service is bad. 2 trips & I still do not have a headliner. It was suggested that I go to a different dealership for service. More

by mmdillon2004
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Fox
Oct 14, 2024 -

Academy CDJR responded

Hello, I deeply apologize for the less than par experience with us. Please reach out to our General Manager, Adam Arredondo at adam.arredondo@drivechariot.com with any additional comments or concerns. Thank you for taking the time to let us know how we did!

September 02, 2024

We have issues and would like to talk to someone about them. Brought car in for service and tire rotation. When we drove it there was vibration in tires. Brought car back, it was kept three days cost $507 More

by orneta
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Fox
Oct 14, 2024 -

Academy CDJR responded

We apologize for your less than par experience with us. Please reach out to our General Manager, Adam Arredondo, at adam.arredondo@drivechariot.com for more information.

August 31, 2024

Anthony was friendly and kept me informed, above and beyond service. Beyond satisfied with work. Thank you Academy. More

by brjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Fox
Oct 08, 2024 -

Academy CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

August 28, 2024

Academy people are the best people to work with. Always pleasant always helpful.. Service was done while I waited and was kept abroad of the service going on. Cling and comfortable waiting area. Alw More

by cobra3g69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Oct 08, 2024 -

Academy CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

August 28, 2024

Brought truck in for a recall. They didn’t change any of my info from the original owner of the truck even though I tried to tell them over the phone when I made the appointment. More

by arwaddell81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Oct 14, 2024 -

Academy CDJR responded

We apologize for your less than par experience with us. Please reach out to our General Manager, Adam Arredondo, at adam.arredondo@drivechariot.com for more information.

August 27, 2024

Prompt, professional, great service, good prices, quickly fixed Anthony Fox was exceptional and responsive. Highly recommend More

by bob.wylie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Fox
Oct 08, 2024 -

Academy CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

August 26, 2024

Came in for an oil change and tire rotation. The guys got us in and out on a Saturday morning quickly. Steve made the appointment smooth and easy! More

by vancegirten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 08, 2024 -

Academy CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

August 24, 2024

We bought our 21 jeep overland here. They’re always friendly and accommodating! A second jeep compass is next! We wouldn’t go anywhere else More

by glynco72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Long
Oct 08, 2024 -

Academy CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

August 23, 2024

I had a great experience will definitely return for all my service and repairs nice dealership More

by billie2455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Last name was fox
Oct 08, 2024 -

Academy CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

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