156 Reviews of Academy CDJR - Service Center
Took 1 hour and 15 minutes plus to do a oil. change and tire rotation. I called afterwards and was told that they were shorthanded. It would have been nice to know ahead of time change and tire rotation. I called afterwards and was told that they were shorthanded. It would have been nice to know ahead of time More
Very disappointing. I loved the salesman but service is bad. 2 trips & I still do not have a headliner. It was suggested that I go to a different dealership for service. I loved the salesman but service is bad. 2 trips & I still do not have a headliner. It was suggested that I go to a different dealership for service. I guess they don’t want to ever sell me another Jeep. I talked with them on Wednesday & it is now Saturday night. No call back from the manager. More
We have issues and would like to talk to someone about them. Brought car in for service and tire rotation. When we drove it there was vibration in tires. Brought car back, it was kept three days cost $507 them. Brought car in for service and tire rotation. When we drove it there was vibration in tires. Brought car back, it was kept three days cost $507.14 and after driving it the vibration is still there. More
Academy people are the best people to work with. Always pleasant always helpful.. Service was done while I waited and was kept abroad of the service going on. Cling and comfortable waiting area. Alw Always pleasant always helpful.. Service was done while I waited and was kept abroad of the service going on. Cling and comfortable waiting area. Always use Academy. More
Brought truck in for a recall. They didn’t change any of my info from the original owner of the truck even though I tried to tell them over the phone when I made the appointment. They didn’t change any of my info from the original owner of the truck even though I tried to tell them over the phone when I made the appointment. Waiting area didn’t have any stir sticks for coffee and employees were not helpful. Fairly typical of the other dealerships locally ran by the same owner. They are all a joke with terrible customer service! More
Came in for an oil change and tire rotation. The guys got us in and out on a Saturday morning quickly. Steve made the appointment smooth and easy! The guys got us in and out on a Saturday morning quickly. Steve made the appointment smooth and easy! More
We bought our 21 jeep overland here. They’re always friendly and accommodating! A second jeep compass is next! We wouldn’t go anywhere else They’re always friendly and accommodating! A second jeep compass is next! We wouldn’t go anywhere else More