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Abeloff Nissan

Bartonsville, PA

3.8
76 Reviews

3259 Route 611

Bartonsville, PA

18321

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Showing 23 service reviews

July 07, 2025

Purchased a certified pre-owned vehicle less than a year ago. I pull the front tire off to check the brake and notice there was a caliper mounting bolt missing. I contacted the dealership and spoke to Nate More

by aavitti1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Sales Manager
Jul 07, 2025 -

Abeloff Nissan responded

We're sorry you weren't satisfied with the response from Nate after purchasing the vehicle nearly a year ago from us. We care about the safety and operation of every vehicle we sell while taking into perspective how long ago and how many miles we've serviced a vehicle.

Jul 07, 2025 -

aavitti1026 responded

I clearly explained to you Mr Nate that the vehicle was driven less than 5,000 miles in less than one year. My daughter brought the vehicle into you for a complimentary oil change and a multi-point inspection on June 7 2025 and again your mechanics fail to see or notice this bolt was missing even though they inspected the brakes! You should be concerned Mr Nate. Stop regurgitating the same excuses you gave me over the phone. Not to mention your nasty tone, you're a terrible sales manager.

February 21, 2025

My family has purchased 5 new nissans from this dealer. We continue to take them all for service in the same dealer. Our most recent purchase a 2023 Nissan rouge has had a total 3 services performed at Abe More

by chriscruz2414
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany
Feb 26, 2025 -

Abeloff Nissan responded

We're sorry to hear about the issues you experienced while out of town but know that we were able to work with our Nissan rep and his counterpart in Florida for the dealership your vehicle was checked out by to get it covered by Nissan warranty. If our understanding is incorrect please let us know so we can get your vehicle taken care of! Safe travels!

November 20, 2023

I had a questionable last service experience which has now wavered my trust in this dealership as I was informed that I needed a new drive belt as it was worn out (obscure photo of alleged worn belt was a More

by graz528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
Nov 21, 2023 -

Abeloff Nissan responded

We're sorry to read about your recent service experience with us - it's certainly not what we want our customers to go through and lose their trust with our team! Our service manager Matt McDermott has tried to reach you and would love to speak with you about your experience and make sure we address them! He can be reached directly at 570-517-2953 or mmcdermott@abeloff.com. Thank you!

August 05, 2023

My issues with Abeloff Nissan stem from their service department. It has morphed into a real shoddy operation. Has declined over the past 3 years. They need to higher service writers who connect better More

by aavitti1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor, Nick. Mechanic Scott H.
Aug 14, 2023 -

Abeloff Nissan responded

We're sorry to hear about your experience with us in the past. We do have a new service manager - Matt McDermott - and would like to think your experience would be much improved from what you had gone through. We'd love the opportunity to earn your business moving forward.

October 17, 2022

I have purchased 3 new vehicles from Abelhoff Nissan My 2020 Frontier has a problem with starting. When you depress brake and hit start button it doesnt always start. I wanted to get checked out before it More

by Kbrandmier
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service rep
Oct 18, 2022 -

Abeloff Nissan responded

We're very sorry to read about the issue you had with our service team - our service manager LeeAnn Krauss should have tried to reach you to get your Frontier in before you go to North Carolina. If you haven't heard from her please reach out to her at 570-517-0200 or lkrauss@abeloff.com. Thank you!

Oct 18, 2022 -

Kbrandmier responded

Thank you. Truck got taken in this morning but they tell me they cant find any problem.

Oct 19, 2022 -

Abeloff Nissan responded

Thank you for the feedback - is the issue something that you can duplicate easily and consistently? If it's an intermittent issue it can be difficult for us to duplicate it.

Oct 19, 2022 -

Kbrandmier responded

They called this morning and problem was a faulty switch. Many thanks to Service Manager LeeAnn Krause for getting involved and hopefully helping to rectify the problem.

Oct 19, 2022 -

Abeloff Nissan responded

Ok great to hear we were able to figure it out - thanks again for your feedback and continued business - enjoy your trip!

May 26, 2022

As a young woman this dealership tried to sell me a used vehicle that had a rusted out bottom and frame, i took it to my mechanic who told me it would not last even 2 years and was a $15,000 used vehicle. N More

by Caroline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott, Tim,
May 12, 2022

Abeloff Nissan Nissan dealer Bartonsville PLACE DETAILS Photo of Laurel C Laurel C just now This is the only review I have ever written. I am doing it bec More

by LC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leeann Krauss, Scott Prue, Tim Mylan
August 31, 2021

BUYER BEWARE. Once your vehicle is off of warranty the service dept. will find UNNECESSARY repairs and charge RIDICULOUS amount for parts and labor.Stay away!!!! More

by prasavage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Dept
March 26, 2021

Had a horrible experience with Abeloff Nissan Service Center in Bartonsville. Brought in my Nissan Altima due to slight crackling and popping under the hood. $3,000 later they returned my car back to me More

by linda K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
scott
November 13, 2019

Scam Artists TLDR: Abeloff Nissan in Bartonsville, PA are shifty, shady people who charge an overwhelming amount of money for labor, do sloppy jobs, make you retur More

by unhappyclam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
1