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Abeloff Nissan

Bartonsville, PA

3.8
72 Reviews

3259 Route 611

Bartonsville, PA

18321

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Showing 72 reviews

January 10, 2024

The customer service was great and timely. Everyone was nice and they really try to work with you to get the best deal possible. More

by whoiszevon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Idrissa
January 09, 2024

This dealership is easy and comfortable to work with. They are welcoming and informative through the process Mr. Samake is informed, attentive, considerate and helpful! He is a pleasure to work with! More

by JH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Idrissa Samake
January 06, 2024

Everyone was very nice and helpful. They worked with me on prices and what I was able to afford More

by Carrj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Idrissa and jeff
December 28, 2023

The workers all seemed very helpful. I hope it stays that way whenever I come in. This was my first experience with this dealership and I was pleasantly surprised. More

by pocono714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa and idressa
December 06, 2023

Respectful staff, friendly and a good experience. Helped me through another lease purchase with ease. More

by Tsut562000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Idrissa
December 03, 2023

A big thank you to the Abeloff team! My purchase experience was incomparable to any in the past. Eric you are by far levels above other sales representatives I have dealt with. All was w More

by MB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric, Rob, Jeff, Amanda, Kathryn
November 20, 2023

I had a questionable last service experience which has now wavered my trust in this dealership as I was informed that I needed a new drive belt as it was worn out (obscure photo of alleged worn belt was a More

by graz528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
Nov 21, 2023 -

Abeloff Nissan responded

We're sorry to read about your recent service experience with us - it's certainly not what we want our customers to go through and lose their trust with our team! Our service manager Matt McDermott has tried to reach you and would love to speak with you about your experience and make sure we address them! He can be reached directly at 570-517-2953 or mmcdermott@abeloff.com. Thank you!

August 05, 2023

My issues with Abeloff Nissan stem from their service department. It has morphed into a real shoddy operation. Has declined over the past 3 years. They need to higher service writers who connect better More

by aavitti1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor, Nick. Mechanic Scott H.
Aug 14, 2023 -

Abeloff Nissan responded

We're sorry to hear about your experience with us in the past. We do have a new service manager - Matt McDermott - and would like to think your experience would be much improved from what you had gone through. We'd love the opportunity to earn your business moving forward.

July 12, 2023

Dealership was kind enough to let me know vehicle was sold the day I was scheduled to check it out. Saved me a trip but had nothing else comparible to see. More

by stribe609
Recommend Dealer
Yes
Employees Worked With
Don't remember
June 05, 2023

What an extremely disgraceful business Abeloff has morphed into. We have been loyal customers for over 30 years, purchasing and leasing more vehicles than I can recall and using the service department More

by Stephanie Baier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jia Chen
Jun 05, 2023 -

Abeloff Nissan responded

We're very sorry to read your feedback regarding your experience in buying out your lease. We do require customers to have our service department complete an inspection of a vehicle being bought out from a lease due to liability issues that could arise if we don't inspect the vehicles because of th e titling process involved. We apologize if that wasn't fully explained to you. We also have the ability to register and title vehicles in New Jersey as well through a third party company we use so we apologize for any disconnect or confusion that may have taken place for that. If you still haven't completed your lease buyout or have additional questions please reach out to either Nate Fitzgerald or Jeff Wasco at the dealership at 570-517-0200. Thank you for your feedback and we'd love the opportunity to earn your business moving forward!

Jun 05, 2023 -

Stephanie Baier responded

Nissan provided us with a free inspection at our home at our convenience. There was no confusion on our part about the registration. Mr. Chen told us in very plain language that the new process was too complicated and they couldn't do it. He clearly couldn't be bothered spending the time to complete the lease buyout because it wouldn't be lucrative enough.

Jun 06, 2023 -

Abeloff Nissan responded

Nissan will inspect lease returns for customers as you all were aware and sounds like utilized - however that inspection does not cover all items required for a PA State safety inspection that we do at the dealership for any/all safety and liability reasons. We're sorry that wasn't fully explained to you and that Jia wasn't more proactive to figure out a solution to get the vehicle registered and titled in New Jersey.

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