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Aaron Ford of Escondido - Service Center

Escondido, CA

4.2
1,221 Reviews

1,221 Reviews of Aaron Ford of Escondido - Service Center

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August 18, 2021

Was easy and quick to make an appt. Hutch was very thorough. However, since I received my truck, fuel mileage very poor front air damp system may not be working More

by Greg Hoyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hutch, was great and communication was even better
Aug 18, 2021 -

Aaron Ford of Escondido responded

Greg, We appreciate your business and Hutch and our team look forward to serving you again soon! Tony Diiullo Service Manager

August 17, 2021

Very happy with the service I received the service hours or was good keep me informed on what’s going on with my Ford Mustang. More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 17, 2021 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido, Steven, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Tony Diiullo Service Manager

August 16, 2021

Excellent and efficient service center. My advisor Joshua was very cordial and provided a great estimate and update on the service status. Highly recommend bringing your Ford here for service. More

by ralph24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Aug 16, 2021 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience working with Joshua here at Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Tony Diiullo Service Manager

August 14, 2021

Service was great price is right Everyone in the service department was friendly and helpful Hatch has always been helpful and very pleasant when I call More

by Ckmkwk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 16, 2021 -

Aaron Ford of Escondido responded

Thank you for your business. We appreciate you taking the time to leave us this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Diiullo Service Manager

August 13, 2021

Service reps Cameron And Van were very helpful in explaining problem and great in follow up. Rv now handles much better on highway with no more sway More

by Bradfisherm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Aug 14, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Escondido. Please don't hesitate to reach out if you need anything else. Tony Diiullo Service Manager

August 11, 2021

Excellent Service. Very friendly and efficient. Josh Hay is great.Guy who drove vehicle to the back lot was friendly and efficient. I would recommend Gosch Ford to everybody. More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Aug 11, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us, Jane. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Tony Diiullo Service Manager

August 11, 2021

Great service. Nice people. Great products. It is a pleasure to do business with Gosch Ford dealer in a great location near all activities in CA More

by Bdingess323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon , Taylor Blais
Aug 11, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback! Tony Diiullo Service Manager

August 11, 2021

Horrible service department. Did not have a lift for my van on first appointment. I had to reschedule. Wasted my time and my friends time that was there to pick me up. Dropped off van Following Monday at 7 More

by delafa3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hutch
Aug 29, 2021 -

Aaron Ford of Escondido responded

Hello! I apologize for the inconvenience during your visit. At this time, we only have one lift that is capable of lifting heavier vehicles such as vans that was most likely in use at the time of your visit. I can offer to pay for your Uber ride and provide a free oil change for your next visit. Hope to hear from you soon! Tony Diiullo Service Manager

August 11, 2021

Excellent customer service!.. go Shannon!....Friendly ,caring knowledgeable. She really made the service experience easy and very helpful beyond means. Shis very communicative. Love that!.. More

by georgehv1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon, from the service department
Aug 12, 2021 -

Aaron Ford of Escondido responded

We are very happy to hear that Shannon and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tony Diiullo Service Manager

August 11, 2021

This was my first time at Gosch Ford. Very friendly customer service oriented service writers. I was in and out the same day. The service area was extremely well organized. Pricing is reasonable. They More

by erno_ml
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dutch, Cameron
Aug 12, 2021 -

Aaron Ford of Escondido responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Tony Diiullo Service Manager

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