Aaron Ford of Escondido - Service Center

Josh is the best! Knows his stuff. Calls back. Knows a lot about the Ford vehicles. I’ve always been able to get an appointment. lot about the Ford vehicles. I’ve always been able to get an appointment. More

One of the nicest crews in the Parts Dept. I’ve had the pleasure of dealing with. Super friendly and helpful, and making the best of nationwide parts shortage pleasure of dealing with. Super friendly and helpful, and making the best of nationwide parts shortage More

the best staff super helpful and friendly workers they left my car like new thank you so much for everything so happy for the job done left my car like new thank you so much for everything so happy for the job done More

Friendly people, great service, an eye for perfection.I Friendly people, great service, an eye for perfection. I love my Ford and all those responsible to keeping it serviced. Thanks for all you did Friendly people, great service, an eye for perfection. I love my Ford and all those responsible to keeping it serviced. Thanks for all you did More

My sales advisor was very knowledgeable and explained the processes/procedures in diagnosing my vehicle’s issues. They found my issues and proceeded to keep me informed in detail regarding my options. processes/procedures in diagnosing my vehicle’s issues. They found my issues and proceeded to keep me informed in detail regarding my options. More

Too much money you ppl charge ...for any type of service I cant come there for service on my car again ...sorry I could have had the same work done at an reputable shop in escondido for 565.00 and you ppl c I cant come there for service on my car again ...sorry I could have had the same work done at an reputable shop in escondido for 565.00 and you ppl charged me 1686.00 ridiculous....amounts ....!!! There is my review like it or not....! Wont be going there again.!! More

Gosh ford in Escondido is very Reliable, it has good customer service, also is closed to my house, and with affordable prices, in general, great customer service customer service, also is closed to my house, and with affordable prices, in general, great customer service More

Excellent dealership to get your vehicle serviced. All of the service advisors are excellent, but especially Hutch. Hutch made me feel like part of the Ford family. of the service advisors are excellent, but especially Hutch. Hutch made me feel like part of the Ford family. More

Even that it took forever to get a simple oil change done on the truck - at least they offered a ride home and back to the dealer. Despite having an appointment scheduled in the morning it was estimated a 3- on the truck - at least they offered a ride home and back to the dealer. Despite having an appointment scheduled in the morning it was estimated a 3-4 hour job instead the normal 1.5 hours. What is the purpose of an appointment if it seems to appear that it does not get respected. It looked more like a first come - first serve situation. More

The customer experience is very good. Able to schedule an appointment online, greeted by attendant when I drove up, no line at my service coordinator window, service coordinator was friendly, helpful, and pr appointment online, greeted by attendant when I drove up, no line at my service coordinator window, service coordinator was friendly, helpful, and professional. Customer lounge is excellent! Shuttle by Lyft was fast and efficient. Negative things: I had requested a tire rotation, but it wasn't performed. I didn't notice that until I got home and reviewed the work order. The next day the tire Low Pressure Warning system went off. I checked the tire pressures when I got home and they were all underinflated (31 - 32 psi vs. 36 psi). I had requested a 4 wheel alignment, which was performed, but resulted in a slightly tilted steering wheel when driving straight ahead. I am disappointed with the attention to detail. More