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Aaron Ford of Escondido - Service Center

Escondido, CA

4.2
1,221 Reviews

1,221 Reviews of Aaron Ford of Escondido - Service Center

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October 07, 2021

Shannon gives first class service, She is professional and treats people with great respect. She is a keeper. More

by hdhog2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
Oct 09, 2021 -

Aaron Ford of Escondido responded

We are very happy to hear that Shannon provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

October 07, 2021

I came in to get my vermicelli serviced. The staff was very kind & prompt. I chose to wait in their waiting room while they worked on my vehicle & I was pleasantly surprised when they finished sooner than More

by CHELSEA.PINEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley
Oct 09, 2021 -

Aaron Ford of Escondido responded

Thank you, Chelsea, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

October 07, 2021

Knowledgeable, helpful with extra request, fast, efficient, kind, informative about car needs, tidy, organized working space, More

by doryelee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley
Oct 09, 2021 -

Aaron Ford of Escondido responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Mike Tinsley Service Manager

October 07, 2021

Not competent!! Could not get diagnosed correctly! After a year and$5000 had to replace engine!! Only 72000 miles on the truck! Not impressive at all!!! More

by wengerd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Tinsley
Oct 07, 2021 -

wengerd responded

The issues were resolved {so far} Just not very timely and extremely expensive!!!

October 07, 2021

Shanon is the best in the business. Honest upfront and truly cares about your car getting done right and on time!! More

by BRADSANDSTROM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley
Oct 09, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review, Brad! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Escondido. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

October 06, 2021

My battery was fine but it lost its charge. It recharging, it would have been fine. Shop didn’t have any spare batteries to use to successfully pull the error code from my car. Therefore I had t More

by Haydensthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Tinsley
Oct 06, 2021 -

Aaron Ford of Escondido responded

Hayden, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mike Tinsley Service Manager

October 05, 2021

The amount I had to pay in parts was ridiculous but my car works and everyone was very nice. More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Thomas
Oct 06, 2021 -

Aaron Ford of Escondido responded

Amanda, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

October 04, 2021

Van was wonderful! He made it such a great and easy experience, give him a raise! More

by marissarae_05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van
Oct 05, 2021 -

Aaron Ford of Escondido responded

We appreciate your business, Van and our team looks forward to serving you again soon! Mike Tinsley Service Manager

October 04, 2021

This was my third time going to Gosch Ford. They give great service and follow up quickly. I won't take my car to anyone else! More

by secri003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley
Oct 05, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Tinsley Service Manager

October 04, 2021

Great service! Everyone is friendly and the service is usually done quickly and they offer to wash the car so it's nice and clean after. More

by Khorn1515
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron
Oct 05, 2021 -

Aaron Ford of Escondido responded

It's great to hear that Cameron and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Escondido! Mike Tinsley Service Manager

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