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Aaron Ford of Escondido - Service Center

Escondido, CA

4.2
1,221 Reviews

1,221 Reviews of Aaron Ford of Escondido - Service Center

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October 18, 2021

Shannon at gosh Ford Escondido was by far the One of the best customer service I've ever experienced I'm glad that she helped us and we we were very pleased with her customer servis the customer service tru More

by Fixandhaul.pm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Blais, Mike Tinsley
Report | Print
Oct 19, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Shannon to be a positive one at Gosch Ford Escondido. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

October 18, 2021

Shannon Medina is a very professional advisor, very detailed person, and people person. She explained what needs to be prioritized. More

by donnieyam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley
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Oct 19, 2021 -

Aaron Ford of Escondido responded

Thank you for the kind words for Shannon and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mike Tinsley Service Manager

October 16, 2021

Work done on time, friendly staff would recommend. Thank you for your great service, best More

by rosko2345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley
Report | Print
Oct 16, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to leave us a great review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Mike Tinsley Service Manager

October 15, 2021

We have been a part of the Gosch Ford family for over five years. We are on our third explorer with them and each time the service was impeccable. Whatever we need they have always come through. I highly More

by Garcia_stephy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley
Report | Print
Oct 16, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to leave us a five-star review. We are very happy to have provided you with such a positive experience over the years! We sincerely value your business here at Gosch Ford Escondido. Thank you for helping to spread the word about us. We're here for you anytime, Stephy. Mike Tinsley Service Manager

October 15, 2021

Honest and close to house. Lift me home and back. Josh hays is a rockstar More

by ray.stanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh hays handled whole thing.
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Oct 16, 2021 -

Aaron Ford of Escondido responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Josh met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

October 14, 2021

Awesome. Love the waiting area. Service Team is top notch. Free coffee is a plus! More

by Jason Kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
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Oct 14, 2021 -

Aaron Ford of Escondido responded

Jason, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

Oct 15, 2021 -

Jason Kennedy responded

Mike, Gosch Ford Escondido's service team rocks. They have taken great car of my new truck and I appreciate the level of care and attention to detail. I enjoy visiting and look forward to seeing you all for years to come. Please keep up the great work. Thank you! Jason

October 13, 2021

Great service! Was able to retrieve my car the same day after my engine light was on. More

by Arc92128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Foster, Mike Tinsley
Report | Print
Oct 13, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Tinsley Service Manager

October 13, 2021

I really like going into Gosch Ford Escondido. I have had some really good service attendants, but Van is by far the best that I have had to date. His professionalism and customer service is head and shoulde More

by Ford Dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Cruz
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Oct 13, 2021 -

Aaron Ford of Escondido responded

It's great to hear that Van is always able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Escondido! Mike Tinsley Service Manager

October 13, 2021

The person who help me was not knowledgeable and I did not get a well developed summary of the service performed and they did not wash my car More

by melendrezc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Tinsley
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Oct 13, 2021 -

melendrezc responded

This is the first time that I don't have a good service

October 13, 2021

Shannon was great and the whole team is doing a great job. Sean Sweeney is always on top of his game as well. More

by Brad.kross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Sweeney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2021 -

Aaron Ford of Escondido responded

Brad, Thank you for taking the time to share your thoughts on working with Shannon and our team. We're glad to hear we delivered such a great experience! Mike Tinsley Service Manager

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