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Aaron Ford of Escondido - Service Center

Escondido, CA

4.2
1,221 Reviews

1,221 Reviews of Aaron Ford of Escondido - Service Center

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November 06, 2021

Spot on facility as the employees are.Even though I was Spot on facility as the employees are. Even though I was there for two hours for an oil change (with an appointment). Josh and Alex are both fr More

by Jrmaurer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hey, Alex Bautista Montes
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Nov 06, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Josh and Alex to be a positive one at Gosch Ford Escondido. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

November 05, 2021

I got my truck back with the back passenger door taken apart and the parts on the seat. More

by wizardwear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
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November 05, 2021

Alex is an awesome service advisor. We always like to come to gosh Ford at Escondido because of him. More

by RCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bautista Montes
Report | Print
Nov 06, 2021 -

Aaron Ford of Escondido responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alex met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

November 05, 2021

The service was friendly and reasonable priced. I will recommend this dealership to my friends and family. More

by jjrotner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Van Cruz, Josh Hey
Report | Print
Nov 06, 2021 -

Aaron Ford of Escondido responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Mike Tinsley Service Manager

November 04, 2021

Service Sales Consultant was quite competent in Service Sales Consultant was quite competent in recommending the required service that my 2002 Ford Thunderbird needed. More

by getpatented
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Hey
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Nov 04, 2021 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

November 03, 2021

Love Josh! He is so helpful and nice. Great customer service. Was good about giving us updates and making sure all was good. More

by jmwarren026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hey
Report | Print
Nov 03, 2021 -

Aaron Ford of Escondido responded

It's great to hear that Josh and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Escondido! Mike Tinsley Service Manager

November 03, 2021

Thank you Shannon. My first time at that dealer and you guys were so kind. More

by luz Navarro
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Report | Print
Nov 04, 2021 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your thoughts on working with Shannon and our team. We're glad to hear we delivered such a great experience! Mike Tinsley Service Manager

November 02, 2021

Alex was very responsive , helpful and the service is very good and fast. Thank you More

by wahonow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bautista Montes
Report | Print
Nov 02, 2021 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido, your feedback and rating mean a lot to us. We're glad Alex was able to help, and we hope to see you again! Mike Tinsley Service Manager

November 02, 2021

Service manager Mike was a life saver getting my RV done on time when the shop had an overwhelming number of RVs to repair. More

by reichelfam5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Van Cruz
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Nov 02, 2021 -

Aaron Ford of Escondido responded

We appreciate your business, Mike and our team looks forward to serving you again soon! Mike Tinsley Service Manager

November 02, 2021

Jerman, who took over from the prior service guy, was outstanding. He was responsive to the issues I had that day, and took action to resolve them to my complete satisfaction. The prior guy (he took my i More

by Dan
Recommend Dealer
Yes
Employees Worked With
Jerman— outstanding!
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Nov 02, 2021 -

Aaron Ford of Escondido responded

Dan, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jerman and our team, and we look forward to working with you again. Mike Tinsley Service Manager

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