Aaron Ford of Escondido - Service Center

Shannon was great. Transition to all text and email is hard and does not serve customer service well. hard and does not serve customer service well. More

German was very professional. This location looks great. Would look even better with cars on the lot. :) Would look even better with cars on the lot. :) More

Excellent customer service every time I am there ! Will buy my next ford from this dealer buy my next ford from this dealer More

Great customer service and that’s all I need, so many companies don’t have this anymore, but here you do, bought 2 vehicles from you guys and will continue to service them only with you! Thx for being gr companies don’t have this anymore, but here you do, bought 2 vehicles from you guys and will continue to service them only with you! Thx for being great! More

Appointment was easy to make. No wait when I arrived. Work was done fast and professionally. Very pleasant experience. Recommended ! Work was done fast and professionally. Very pleasant experience. Recommended ! More

The few times I’ve had my Ford in for service my experience has been excellent. This last time was for a problem with navigation system. It was not right when they gave it back to me. Had it checke experience has been excellent. This last time was for a problem with navigation system. It was not right when they gave it back to me. Had it checked again and needs a new module. Hasn’t come in yet. Chip shortage??? More

Me gusto mucho la atención al cliente, muy amables y sinceros gracias x su atención sinceros gracias x su atención More

Van and Alex always Surpassed my expectations Great service Advisors they go Above and beyond to make things happen for me definitely come back here for service service Advisors they go Above and beyond to make things happen for me definitely come back here for service More

Total joke. 2 1/2 hours for an appointment oil change that I can do in 20 minutes myself. What would the point be to have an appointment if it takes 2 1/2 hours??? As an added bonus if you like to laugh that I can do in 20 minutes myself. What would the point be to have an appointment if it takes 2 1/2 hours??? As an added bonus if you like to laugh at total failure, check out their parts department. They have after market floor mats for Toyota Tundra but try finding a part for your Ford! Just walk in and laugh because the person responsible for setting the "store" up should be fired immediately. I setup stores for a living, so I was appalled at how horrible the setup was. Zero thought went into it with snacks on the wall no one wants it's more like a comedy show than a parts store. By the way $70 for an oil change and they couldn't possibly add WATER to my windshield wiper pump! Pathetic More

Took vehicle at appointment time and provided all the requested service in a good way. requested service in a good way. More