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Aaron Ford of Escondido - Service Center

Escondido, CA

4.2
1,221 Reviews

1,221 Reviews of Aaron Ford of Escondido - Service Center

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August 30, 2022

Nice service thanks! Enjoyed the time with your team. Thanks Good bye for now. DR More

by 1232
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
Report | Print
Aug 31, 2022 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Tinsley Service Manager

August 30, 2022

Very professional, informative detailed and over all super fast service. I waited for my vehicle to get serviced and was only there for 1 hour. More

by dsegovia07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Report | Print
Aug 31, 2022 -

Aaron Ford of Escondido responded

Thank you so much for your kind word, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

August 29, 2022

Got the work done but forgot to put Emblem back on rear camera. One had to be ordered to be reattached at a later date. More

by ra8ers19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
Report | Print
Aug 29, 2022 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. Jerman and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Tinsley Service Manager

August 29, 2022

Would not bring my car there again. Didn’t do services that I asked for up front, charge me fees without notifying me about the fees up front, didn’t find the main issue that I brought More

by seanpc619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Medina
Report | Print
Sep 02, 2022 -

Aaron Ford of Escondido responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Mike Tinsley Service Manager

August 29, 2022

Friendly staff On time service as promised Clean office area Free donuts not really But a good idea More

by denbooth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas, Michael Clark
Report | Print
Aug 30, 2022 -

Aaron Ford of Escondido responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Escondido! Mike Tinsley Service Manager

August 29, 2022

Service writer was amazing gave me a full explanation of the service and got me a Lyft to go do some shopping while I waited. More

by closs_marshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Report | Print
Aug 29, 2022 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. Viktor and our team appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

August 29, 2022

This site was very professional, courteous and worked really fast and efficient to take care of my needs. More

by claude cintron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael White
Report | Print
Aug 29, 2022 -

Aaron Ford of Escondido responded

Claude, Thank you for choosing Gosch Ford Escondido, your feedback and rating mean a lot to us. We're glad Michael was able to help, and we hope to see you again! Mike Tinsley Service Manager

August 29, 2022

Loved the way I was in constant communication while my oil change and multi-point inspection was being completed. The video of my vehicle engine was a really personal touch. In a couple of minutes a full More

by bestquilter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Clark, Viktor Mazurenko
Report | Print
Aug 29, 2022 -

Aaron Ford of Escondido responded

We appreciate your business and our team looks forward to serving you again soon! Mike Tinsley Service Manager

August 27, 2022

Appreciate the very helpful staff, great car service and the free Lyft ride when needed More

by CINDYT.0123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Report | Print
Aug 29, 2022 -

Aaron Ford of Escondido responded

Cindy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Mike Tinsley Service Manager

August 26, 2022

Parts service was excellent. James support was very helpful. I got what I needed today. More

by asumba00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James seiber
Report | Print
Aug 29, 2022 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear that James and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Tinsley Service Manager

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