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Aaron Ford of Escondido - Service Center

Escondido, CA

4.2
1,221 Reviews

1,221 Reviews of Aaron Ford of Escondido - Service Center

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September 09, 2022

muy buen servicio. cada que boy me atienden muy bien ...y de echo me quedo a babosear las camionetas en lo que llega mi taxi More

by glocon7474
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Report | Print
Sep 10, 2022 -

Aaron Ford of Escondido responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

September 09, 2022

I appreciate the pick up and delivery when my car is in for service and the car wash. More

by Maryann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Report | Print
Sep 10, 2022 -

Aaron Ford of Escondido responded

Maryann, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Mike Tinsley Service Manager

September 08, 2022

Shannon is the representative I worked with and she was great with questions and follow up More

by store0147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Report | Print
Sep 08, 2022 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

September 08, 2022

Professional, efficient and excellent customer service. Appreciate the video and the rides to and from the dealership. More

by DFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Report | Print
Sep 10, 2022 -

Aaron Ford of Escondido responded

We are very happy to hear Viktor provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

September 06, 2022

Great experience bringing my RV. Everyone at the dealership was efficient & friendly. Got top quality service ! Will continue to be a customer and refer others. Don More

by DONFLYER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier at checkout ! Runner guy handling vehicles., Viktor Mazurenko
Report | Print
Sep 07, 2022 -

Aaron Ford of Escondido responded

Thank you, Don, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Tinsley Service Manager

September 05, 2022

The service department sent me a video of the underneath of my explorer. Explaining what they checked. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Report | Print
Sep 06, 2022 -

Aaron Ford of Escondido responded

Bob, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Escondido! Mike Tinsley Service Manager

September 04, 2022

Can’t get anyone to call you back and things were wrong when I got the truck back. More

by rocovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Medina, Michael White, Michael Clark
Report | Print
Sep 09, 2022 -

Aaron Ford of Escondido responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mike Tinsley Service Manager

September 03, 2022

Wow! Shannon was great! Mechanics video was fantastic! Best service ever! Much appreciated. Thanks. Jim O. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chashier, Shannon Medina
Report | Print
Sep 06, 2022 -

Aaron Ford of Escondido responded

Jim, We appreciate your business, Shannon and our team looks forward to serving you again soon! Mike Tinsley Service Manager

September 03, 2022

Has a good service center and good customer service representative and provide rides home and pick up if needed More

by Hank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Report | Print
Sep 06, 2022 -

Aaron Ford of Escondido responded

Hank, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Tinsley Service Manager

September 02, 2022

Viktor was incredible! I felt like I had a personal concierge. In and out very quickly. More

by Bobshuford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Report | Print
Sep 03, 2022 -

Aaron Ford of Escondido responded

Thank you for the kind words for Victor and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mike Tinsley Service Manager

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