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Aaron Ford of Escondido - Service Center

Escondido, CA

4.2
1,221 Reviews

1,221 Reviews of Aaron Ford of Escondido - Service Center

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September 16, 2022

I went to the dealership to have my 2020 Escape for an oil change and service. More

by johntarcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Medina, Viktor Mazurenko
Sep 17, 2022 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

September 16, 2022

Service tech are always really helpful and nice, speedy service and very helpful. Love the complimentary wash More

by JORGEALANIZ01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Shannon Medina, Jerman Rodas, Michael White, Michael Clark, Viktor Mazurenko
Sep 17, 2022 -

Aaron Ford of Escondido responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

September 14, 2022

They did a good job with my scheduled maintenance and fixed two lights. I greatly appreciate they did those bulb repairs the cheapest way to help me. They also rechecked my battery, which was low last vi More

by jdunn100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley
Sep 15, 2022 -

Aaron Ford of Escondido responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

September 14, 2022

Everyone was so very helpful and polite. And the total expenses were very reasonable. I was amazed. The people were so helpful More

by NEED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Clark
Sep 14, 2022 -

Aaron Ford of Escondido responded

Glad you had good service, is there anything that we could have done to change the 1/5 stars?

September 13, 2022

I really liked this dealer and i would recomend this to someone else because they treaded me very well More

by Brigida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerman Rodas
Sep 13, 2022 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Mike Tinsley Service Manager

September 13, 2022

Drop off of the vehicle went well. The waiting area and ratings are clean. There are vending machines and a great coffee/tea bar that is complimentary. Service seems to be complete More

by GEMLASHES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Medina, Viktor Mazurenko
Sep 14, 2022 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

Sep 14, 2022 -

GEMLASHES responded

👍

September 12, 2022

Mike White was very considerate and, understanding and helpful. The other staff was also very helpful and accommodating. Thanks Mike for a great experience! More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael White
Sep 13, 2022 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Jay, please let us know. Mike Tinsley Service Manager

September 10, 2022

.fueron muy amables y me gustó mucho el servicio porque el tiempo que me dijeron que me lo iban a entregar a ese mismo tiempo me lo entregaron me dijeron dos horas y en dos horas ya estaba listo Por eso yo More

by ritanavarro268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Thomas
Sep 11, 2022 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Escondido. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

September 10, 2022

The Service Advisor, Michael Clark, was efficient, friendly and knowledgeable. All services were handled correctly and a day earlier than expected! More

by PaulH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Clark
Sep 11, 2022 -

Aaron Ford of Escondido responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Paul, and don't hesitate to let us know if we can be of further assistance. Mike Tinsley Service Manager

September 10, 2022

Excellent service, timely and came in under estimate. Sara de La Rosa Moli, Service, 5 star rating. Answered all of my questions. More

by ketrout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara de La Rosa Moli,
Sep 11, 2022 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Tinsley Service Manager

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