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Aaron Ford of Escondido - Service Center

Escondido, CA

4.2
1,221 Reviews

1,221 Reviews of Aaron Ford of Escondido - Service Center

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August 27, 2023

Everyone was very helpful . Nice and patient with me they worked to get financing deal More

by noahbearmemaa2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Durazo, Danny Meraz, Mike Tinsley, Jerman Rodas, Michael Clark, Viktor Mazurenko, Luis Ortiz, Miguel Leyva
Aug 28, 2023 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Noah, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Mike Tinsley Service Manager

August 26, 2023

Jerman was kind, patient, and helpful when I asked him to look at the ding I put on my side mirror. He asked his boss to look also which I appreciated! More

by slademarianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
Aug 26, 2023 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear that Jerman and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Tinsley Service Manager

August 26, 2023

Miguel was great did a good job was efficient and professional will definitely come back again More

by geralyntinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Leyva
Aug 26, 2023 -

Aaron Ford of Escondido responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Mike Tinsley Service Manager

August 25, 2023

Hassle free experience. No hard push to upsell on services that were not part of the original appointment. I was able to book, pay, and receive verification of the service More

by STEVE_HADRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noel Lopez
Aug 26, 2023 -

Aaron Ford of Escondido responded

Thank you so much, Steve, for your kind words, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

August 21, 2023

I arrived for my appointment early and my service advisor (Alex) was with another customer. Michael assisted me in record time! Alex texted me with updates. The video is so cool. When I returned to pick my c More

by mmr2119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Montes-Bautista , Mike Tinsley, Jerman Rodas, Michael Clark, Viktor Mazurenko, Luis Ortiz, Miguel Leyva
Aug 22, 2023 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

August 18, 2023

Great service, thx Mike. I had to pay $210 for diagnostic tech issues and then found out it would cost $1300 to replace Sync system bc of 2 small issues I had… thx FORD!!! More

by termathe23
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clark
Aug 21, 2023 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mike delivered such a great experience! Mike Tinsley Service Manager

August 17, 2023

From checking into check out. Everyone involved has made my service fast, easy, and understandable. I truly appreciate the work the team had put in my car. More

by c.u.olivares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
Aug 18, 2023 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Tinsley Service Manager

August 16, 2023

Friendly, helpful, professional Miguel was great, and I had a great experience at the dealership. More

by bretf11
Recommend Dealer
Yes
Employees Worked With
Miguel
Aug 17, 2023 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that Miguel had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Escondido to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

August 14, 2023

Good service good adviser great coffee thank you for being open on Saturday thanks for the car wash More

by cleah4ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ortiz
Aug 15, 2023 -

Aaron Ford of Escondido responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mike Tinsley Service Manager

August 14, 2023

Everything seems great. I enjoyed the video. Kerman didn’t text or call me as he said he would. Video said I needed brakes but no one spoke to me about it so I got a quote e More

by CDDILO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas, Viktor Mazurenko
Aug 15, 2023 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

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