Back

Aaron Ford of Escondido - Service Center

Escondido, CA

4.2
1,221 Reviews

1,221 Reviews of Aaron Ford of Escondido - Service Center

Sort by
November 02, 2022

My wife was very happy on how fast the service was and especially when picking up her Explorer! When she’s happy I’m happy! More

by AJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Nov 03, 2022 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Viktor here at Gosch Ford Escondido. Mike Tinsley Service Manager

November 02, 2022

I was helped in a timely manner. I met with Sara De La Rosa about my service appointment. She explained what was going to happen as far as repair, and parts needed. She kept me updat More

by julie.garcia.davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara De La Rosa
Nov 03, 2022 -

Aaron Ford of Escondido responded

Julie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sara met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

November 02, 2022

Service is great. Thank you. My service adviser took care of all my car needs. More

by jorosco47
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Nov 03, 2022 -

Aaron Ford of Escondido responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mike Tinsley Service Manager

November 01, 2022

Viktor recommended wiper blades. We installed new ones the week before. The lug nuts on one wheel were abused to the point that we couldn’t remove them to replace the brake pads. Let More

by dougnwanda
Price
Recommend Dealer
No
Employees Worked With
Viktor Mazurenko
Nov 04, 2022 -

Aaron Ford of Escondido responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Mike Tinsley Service Manager

October 31, 2022

Viktor Mazurenko is extremely gifted at what he does. He truly puts his blood, sweat and tears into his job and you can really see it. If he doesn’t deserve a promotion, I don’t know who does. More

by annabanana444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Nov 01, 2022 -

Aaron Ford of Escondido responded

We are very happy Viktor provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

October 31, 2022

everyone there was really nice throughout the whole process and made it much easier it being my first time More

by Aaryan.booter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Nov 01, 2022 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

October 31, 2022

--Shannon Medina Gosch Ford Escondido was very helpful and made it easy . She makes me want to go back More

by sdsurock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Nov 01, 2022 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Tinsley Service Manager

October 31, 2022

Very communicative, friendly and responsive throughout the entire servicing of my car! I appreciated the real time updates! Customer service was amazing! Thank you! More

by cwatanabe117
Recommend Dealer
Yes
Employees Worked With
Julio Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Tinsley Service Manager

October 31, 2022

They have a good service I don’t speak to much English but did their best to help me out. More

by none3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Nov 01, 2022 -

Aaron Ford of Escondido responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

October 31, 2022

Extremely friendly, And helpful. Vehicle done when promised. Also fixed the first time. Highly recommend dealership to anyone More

by Bullitt5198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Nov 01, 2022 -

Aaron Ford of Escondido responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

...
35
...