Aaron Ford of Escondido - Service Center

Hello to all the teams from Gosch of Escondido All I can say is thank you for all the wonderful work you guys did in my car I like the way the team take care my car and the way they take care me thank can say is thank you for all the wonderful work you guys did in my car I like the way the team take care my car and the way they take care me thank you Gosch More

Did the oil change but they managed to rip up my fender liner pretty bad. Broken clips as well liner pretty bad. Broken clips as well More

Was told by customer service to bring the car in right away as a walk in. Its took about a week but all was fixed. away as a walk in. Its took about a week but all was fixed. More

Thank you for the the courteous and immediate service. The service writer was really knowledgable. The service writer was really knowledgable. More

Great service tech Victor did a great job . .had a little issue with multi Poot but great .had a little issue with multi Poot but great More

Gosch ford of Escondido was doing a free oil change for educators who worked for the Escondido Union school district. I took my car in last week for an oil change and a couple days later I noticed oil spil educators who worked for the Escondido Union school district. I took my car in last week for an oil change and a couple days later I noticed oil spills all over my drive way. I took it back to gosch ford for them to look at.. they not once gave me a phone call with an update with my car even though I asked them if they could. I had to reach out to them several times to figure out if my car was ready for pick up. After a few hours my service advisor calls me saying the oil panel is cracked and they needed to order a part.. I let my service advisor know I get off work at 2:50 and need to be on the road at 3 to pick up my son from daycare. I show up at 3 and my car isn’t ready and the part isn’t even in yet. I was so frustrated.. not even did I get a call letting me know ahead of time the part was running behind schedule so I could make arrangements for my son. No apologies from my service advisor. I will never purchase a ford in the future and I definitely will not recommend ford to anyone based on my experience that I had. More

Took a long time. ..kept me informed. You gave me a rental. That was nice, I needed it. ..kept me informed. You gave me a rental. That was nice, I needed it. More

Very professional and new video is great. All items fixed. Service writers did all work All items fixed. Service writers did all work More

Called jerman he was very informative on my service needed then offered to get a ride asap. Awesome needed then offered to get a ride asap. Awesome More

They were prompt and also took care of a recall. I was able to pay with points. I was able to pay with points. More