Aaron Ford of Escondido - Service Center

The service was great but the waiting to the pick me up to take my car back it take 1 hour until the someone come to take me there. It’s a long time waiting to take my car back it take 1 hour until the someone come to take me there. It’s a long time waiting More

Nothing was done correctly. I had two repair jobs needed. My copay was $100 . They should have done both at the same time but did not. They were going to charge me $200 instead I had two repair jobs needed. My copay was $100 . They should have done both at the same time but did not. They were going to charge me $200 instead of $100 because i had to do two appointments. Everything went wrong including sending uber or lyft to the wrong address . Very poor work by the employee! More

Had an appointment for a 40k mile service and asked my advisor to diagnose the check engine light and was told I would need an appointment for that since they were so busy even though I was willing to pay advisor to diagnose the check engine light and was told I would need an appointment for that since they were so busy even though I was willing to pay the $179 for the diagnosis. Later that day he called me recommending a $279 brake flush which they could do that day. So there was no time to plug in the device to the car’s computer so it could tell the mechanic where or what the issue was, but there was time for them to perform a brake flush? That makes no sense whatsoever! I’m taking the vehicle to an independent mechanic who will diagnose the issue. More

Josh Martinez Is very knowledgeable, I knows what what I was looking for very nice customer service, I will be going back to buy my parts there with them I was looking for very nice customer service, I will be going back to buy my parts there with them More

The service I receive at Gosch Ford is always friendly, fast, efficient, accurate, and affordable fast, efficient, accurate, and affordable More

Very fast and courteous service! The video of what was checked on my vehicle was nice! The video of what was checked on my vehicle was nice! More

Miguel was very courteous. It was a nice day and the water was good to have for free It was a nice day and the water was good to have for free More

I will say that the customer service from service writer, Shannon Medina is and was the very best and actually it was a fun experience; the best I've ever had at any dealership. I do like the constant update Shannon Medina is and was the very best and actually it was a fun experience; the best I've ever had at any dealership. I do like the constant updates I receive and additional service options I/ we can employ. More

Shannon was very helpful, service was timely and on point. She fit me in on a busy day and my car was ready same day. point. She fit me in on a busy day and my car was ready same day. More

The service was great! Viktor was able to get me in despite the online appointment system putting me down for Thanksgiving, in which they were closed! I appreciate Gosch Viktor was able to get me in despite the online appointment system putting me down for Thanksgiving, in which they were closed! I appreciate Gosch Ford Escondido for giving teachers and staff of EUSD free oil changes. Thank you so much for your professionalism and awesome service! More