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Aaron Ford of Escondido - Service Center

Escondido, CA

4.2
1,221 Reviews

1,221 Reviews of Aaron Ford of Escondido - Service Center

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September 07, 2023

Excellent service! Michael Clarke was so professional. Very on time.. Thankful for Lyft service. Very satisfied 👍 More

by maryamk.moini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clark
Sep 08, 2023 -

Aaron Ford of Escondido responded

It's great to hear that Michael was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Escondido! Mike Tinsley Service Manager

September 03, 2023

Everything was good. The work was done quickly but someone at your dealership took my tin of altoids. That was disappointing More

by CDESART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Leyva
Sep 05, 2023 -

Aaron Ford of Escondido responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

September 02, 2023

This is an outstanding dealership, with exceptional customer service. The service department goes well above and beyond to make sure you are taken care of. Miguel Leyva is my service advisor and there More

by Richard Olson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Leyva
Sep 03, 2023 -

Aaron Ford of Escondido responded

Thank you for your business and this review. We're happy to hear Miguel is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Richard, please let us know. Mike Tinsley Service Manager

September 01, 2023

Always great service and the people very happy abd pleasant. The waiting room is always clean and comfortable More

by W Ritenour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ortiz
Sep 03, 2023 -

Aaron Ford of Escondido responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Escondido! Mike Tinsley Service Manager

September 01, 2023

Gosh ford always takes care of my car, and German is a great service tech. A little pricey but the work is worth it. More

by Markbelko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
Sep 03, 2023 -

Aaron Ford of Escondido responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Escondido, Mark, we look forward to having you as a valued customer for many years to come! Mike Tinsley Service Manager

August 31, 2023

Operational shortfalls of the highest degree. Staff are friendly and do their best but this dealership continues to fall short on repairs EVERY SINGLE TIME. Repeated visits for the same issue, More

by Kay Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Clark, Luis Ortiz
Sep 03, 2023 -

Aaron Ford of Escondido responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Kay. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Mike Tinsley Service Manager

August 30, 2023

We will gladly do business with Gosch Ford again. Good service and attentive staff. Mark. More

by madstaebell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
Aug 31, 2023 -

Aaron Ford of Escondido responded

Thank you, Mark! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

August 28, 2023

Friendly and on time service for oil change and health inspection, also offered free car wash, thanks More

by farajtavangari
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 28, 2023 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Tinsley Service Manager

August 28, 2023

Great communication from from start to finish first oil change software update and car wash even sent a video of performed work from service dept. More

by sd1sts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Durazo, Mike Tinsley, Jerman Rodas, Michael Clark, Viktor Mazurenko, Luis Ortiz, Miguel Leyva
Aug 28, 2023 -

Aaron Ford of Escondido responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

August 27, 2023

Good service I appreciated the ride home and the fact that my car had been washed when I picked it up. More

by jjoyce2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Jerman Rodas, Michael Clark, Viktor Mazurenko, Luis Ortiz, Miguel Leyva
Aug 28, 2023 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Tinsley Service Manager