Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Aaron Ford of Escondido - Service Center

Escondido, CA

4.2
1,221 Reviews

1,221 Reviews of Aaron Ford of Escondido - Service Center

Sort by
December 29, 2022

Pleasant office & wait area. Professional service managers. Very busy first thing in the morning. Overall, nice place. More

by mfh013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Medina, Jerman Rodas
Report | Print
Dec 30, 2022 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Tinsley Service Manager

December 23, 2022

Thanks to the entire service and parts team at Gosch Ford of Escondido. 28 years of great customer service for my Ford vehicles. Thanks to Josh in Sales and James in parts for their help to add some capabi More

by rickyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Jamison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Meraz, Shannon Medina, Jerman Rodas
Report | Print
Dec 26, 2022 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Tinsley Service Manager

December 23, 2022

The service was absolutely excellent a week ahead of schedule prompt repairs communication everything was excellent. Thank you for a great job. More

by t.m.silva55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Report | Print
Dec 26, 2022 -

Aaron Ford of Escondido responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Escondido, we look forward to having you as one of our valued customers for many more years to come! Mike Tinsley Service Manager

December 22, 2022

Everyone was friendly and helpful, and I especially loved the video of my vehicle inspection! That is a nice touch and provides peace of mind regarding the condition of the car and information given. More

by jpcattales
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
Report | Print
Dec 26, 2022 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

December 21, 2022

The service was so convenient and the service folks are so professional and courteous. Thanks so much! More

by calmq21448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Shannon Medina, Jerman Rodas
Report | Print
Dec 22, 2022 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Escondido to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

December 20, 2022

Sarah de la rosa was amazing, helpful, and made my experience easy. I only speak spanish and having her to help me made me feel comfortable. Great customer service! More

by gabrielaortiz23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara de la rosa
Report | Print
Dec 20, 2022 -

Aaron Ford of Escondido responded

Thank you for the kind words for Sara in our service department! We look forward to sharing your compliments with her. Please don't hesitate to let us know if we can be of further assistance. Mike Tinsley Service Manager

December 20, 2022

Shannon is EXCELLENT. Had updates on vehicle and made the process easy. Letting coworkers know. More

by Jose.larios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Report | Print
Dec 20, 2022 -

Aaron Ford of Escondido responded

We are very happy Shannon provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

December 19, 2022

It was very easy getting scheduled for my appointment and the service technician did a great job. I really liked the video of the inspection being performed with an explanation of what was found. Great Ser More

by wldunne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Medina, Viktor Mazurenko
Report | Print
Dec 20, 2022 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Tinsley Service Manager

December 19, 2022

Was treated very well by your service advisor , Shannon Medina. Will be back soon! Thanks. More

by David Love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Report | Print
Dec 19, 2022 -

David Love responded

Am waiting for the replacement part to come in, will be back for work to be completed! Communication has been excellent, including the 21 point inspection report done by one of your service technicians.

December 18, 2022

Outstanding service I felt as if i was at Carlsbad Lexus instead of servicing my Ford T More

by contos35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Report | Print
Dec 18, 2022 -

Aaron Ford of Escondido responded

Thank you for choosing Gosch Ford Escondido. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Tinsley Service Manager

1
...
26
27
28
...
123