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Aaron Ford of Escondido - Service Center

Escondido, CA

4.2
1,221 Reviews

1,221 Reviews of Aaron Ford of Escondido - Service Center

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January 19, 2023

Luis was fantastic and very communicative. The entire staff was great. The work for the fix was everything it needed to be. Highly recommend. More

by jonpsellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis (don’t remember last name), Mike Tinsley, Shannon Medina, Jerman Rodas, Viktor Mazurenko
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Jan 20, 2023 -

Aaron Ford of Escondido responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

January 16, 2023

Only took a few hours to replace the recall part. The pickup time was shorter than quoted. More

by Taneighya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerman Rodas
Report | Print
Jan 17, 2023 -

Aaron Ford of Escondido responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jerman, and don't hesitate to let us know if we can be of further assistance. Mike Tinsley Service Managerhttps://www.dealerrater.com/nmanager/autoresponse/queue/my-queue#

January 16, 2023

Lost a customer will not be back, people don’t k ow what there doing More

by ericpierceca.03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sara
Report | Print
January 16, 2023

Customer service has improved! Staff very personable and informative. They exceeded my expectations with completion of work. More

by Markleyj311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara, Lisa Clark, Mike Tinsley
Report | Print
Jan 16, 2023 -

Markleyj311 responded

Sara was nice to work with too

January 15, 2023

Sara helped us and she was great. Super kind and helpful! Answered all our questions and got us right in. More

by tdstroh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara delarosa 5 stars
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Jan 16, 2023 -

Aaron Ford of Escondido responded

Thank you! Sara and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Escondido. Mike Tinsley Service Manager

January 12, 2023

Staff did a great job. They were very responsive and finished service faster than I expected. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Medina, Viktor Mazurenko
Report | Print
Jan 12, 2023 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Tinsley Service Manager

January 12, 2023

High tech car, MachEV, high tech customer service. Thanks to Sara! She made it fun. More

by Durrite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara de la
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Jan 12, 2023 -

Aaron Ford of Escondido responded

Thank you so much for your kind words for Sara, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

January 12, 2023

This was my first time there. The young lady,Sara, who helped me was very good. More

by MSMASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Report | Print
Jan 15, 2023 -

Aaron Ford of Escondido responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Escondido. Mike Tinsley Service Manager

January 07, 2023

Very helpful and knowledgeable staff, Bill walked me through all the options and ultimately helped me find a new vehicle More

by todd79ha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Gebbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2023 -

Aaron Ford of Escondido responded

Thanks for sharing about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

January 06, 2023

The place is equipped with good resting area to work if you're looking to work from here while you wait for a couple of hours to get your car serviced and people are really nice. More

by Icycoolkush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Report | Print
Jan 06, 2023 -

Aaron Ford of Escondido responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Escondido! Mike Tinsley Service Manager

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