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Aaron Ford of Escondido - Service Center

Escondido, CA

4.2
1,221 Reviews

1,221 Reviews of Aaron Ford of Escondido - Service Center

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February 03, 2023

Brought vehicle to dealer to my because this issue with the transmission is an ongoing issue with the make of the car. Ford is unable to correctly fix the transmission issue plaguing the Ford Focus. If it More

by Jsteffish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel
Feb 04, 2023 -

Aaron Ford of Escondido responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please reach out to me Directyl at 760-208-6690 Mike Tinsley Service Manager

February 01, 2023

Great service, great stuff. You can really notice the difference comparing to many other places. Keep it up! More

by Tkchtech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Shannon Medina, Tony Salce, Jake Pool, Jerman Rodas, Viktor Mazurenko
Feb 02, 2023 -

Aaron Ford of Escondido responded

Thanks for sharing about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

February 01, 2023

I trust Gosch to service my car because I believe they will use the correct parts and materials proper for my vehicle More

by wceichler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Medina
Feb 02, 2023 -

Aaron Ford of Escondido responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mike Tinsley Service Manager

February 01, 2023

Always such a quick and easy interaction with the service department. Typically it’s a 5 star but my car was not alway the way washed with this service. Just the front was water down and not wiped down, it w More

by ricjsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Medina, Viktor Mazurenko
Feb 02, 2023 -

Aaron Ford of Escondido responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're sorry to hear that we didn't quite meet your expectations this time. Thank you for choosing Gosch Ford Escondido, we hope you will give us the opportunity to serve you again! Mike Tinsley Service Manager

January 30, 2023

Sara De La Rosa was awesome to work with. . They all were very professional and fast. More

by Laurasouthworth123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara De La Rosa, Jake Pool
Jan 31, 2023 -

Aaron Ford of Escondido responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sara met your expectations. Thank you for choosing Gosch Ford Escondido; we look forward to having you as a valued customer for many years to come. Mike Tinsley Service Manager

January 25, 2023

I am an avid fan of Ford all my cars are Ford I love it I enjoy driving it and the salesman, the manager and the finance person were very very nice they are so helpful and very attentive to the customer like More

by reynaldaluna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Martinez, Shannon Medina, Jerman Rodas
Jan 25, 2023 -

Aaron Ford of Escondido responded

We are very happy to have provided you with such a positive experience! Noah and our team sincerely value your business and look forward to your next visit. Mike Tinsley Service Manager

January 25, 2023

Viktor was excellen, did a really nice job Don’t need to say anything else ok More

by jamsd11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viktor Mazurenko
Jan 25, 2023 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review! We are so glad that Viktor had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Escondido to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

January 21, 2023

The most important qualities I need from my auto service provider are doing the job well & good communication. Gosch Ford provides both of those. More

by Troy Brinza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara De La Rosa
Jan 22, 2023 -

Aaron Ford of Escondido responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Troy, and we look forward to working with you again. Mike Tinsley Service Manager

January 21, 2023

Everyone is very nice and helpful. When I come in to have my tires checked, they do it right away. More

by booksworm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Medina, Viktor Mazurenko
Jan 22, 2023 -

Aaron Ford of Escondido responded

Thanks for sharing your thoughts about your experience with Gosch Ford Escondido. We appreciate your business and hope to see you again soon! Mike Tinsley Service Manager

January 19, 2023

Gosch and their customer service is always courteous and very professional. Never a doubt in the quality service they provide More

by Greg Hoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tinsley, Jerman Rodas
Jan 20, 2023 -

Aaron Ford of Escondido responded

Thank you so much for your excellent review, Greg! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Escondido to be a positive one. Please don't hesitate to reach out if you need anything else. Mike Tinsley Service Manager

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