Aaron Ford of Escondido - Service Center
Escondido, CA
1,221 Reviews of Aaron Ford of Escondido - Service Center
We’ve been coming to this dealership for years. They are helpful and willing to work with you. They do their best. Sometimes its a long wait when they work on your car but they will order a Lyft They are helpful and willing to work with you. They do their best. Sometimes its a long wait when they work on your car but they will order a Lyft and take you home and bring you back to the dealership if you do not want to wait. More
Was disappointed that recall service for my 2013 Ford f150 was limited to repairs based on my mileage and considering I received the recall letter the same day I made my appointment. f150 was limited to repairs based on my mileage and considering I received the recall letter the same day I made my appointment. More
Took in my truck for recalls and for other issues. It’s been over a month and still haven’t heard back regarding the parts needed. I was told by the service agent that he would get back to me within a It’s been over a month and still haven’t heard back regarding the parts needed. I was told by the service agent that he would get back to me within a week!! I called a few days ago and spoke with the receptionist to see what was taking so long. She mentioned she would email him to let him know to give me a call back asap….still haven’t heard back from the service agent. Poor customer service. More
As a long haul driver who goes all over the country I have dealt with many dealerships because my company leases an Enterprise truck. Gosch Ford has been the only dealership that has charged Enterprise f have dealt with many dealerships because my company leases an Enterprise truck. Gosch Ford has been the only dealership that has charged Enterprise for a "repair" without actually fixing the issue. Trying to get in touch with personnel at Gosch Ford was a headache in itself. It is well deserving of a 1 star rating based upon my experience. More
I had Sarah, as my advisor and she knocked it out of the park. She helped every which way she could let us know what was going on with the car and helped us 100% get a safer car. My brakes are awesome now. park. She helped every which way she could let us know what was going on with the car and helped us 100% get a safer car. My brakes are awesome now. More
Denise & Danny great customer service. Denise even gave me a ride back to my sister. I brought the car in for my sister to sale. Denise even gave me a ride back to my sister. I brought the car in for my sister to sale. More
Called 3 weeks prior to schedule brake change. Went in on appointment date and Service Center did not know what I was there for that day, nor had any of the necessary brake parts on hand for my co Went in on appointment date and Service Center did not know what I was there for that day, nor had any of the necessary brake parts on hand for my commercial vehicle's brake change. More
Useless. Had a smog code problem on my 1998 F150. Service rep said they could diagnose. A day later he calls and says they can't work on it - too old - they d Had a smog code problem on my 1998 F150. Service rep said they could diagnose. A day later he calls and says they can't work on it - too old - they don't have machine to diagnose. Really??? Dealer can't work on '98 F150, then Who Can?? Total frustration, waste of time and gas. Go Elsewhere! Oh, and I'm shopping for a new F150, But not here!! More